Receptionist : Good morning. Green Vegetables Importers. How may I help you?
Caller : Could I speak to Mr. Adam, please?
Receptionist : Who’s speaking?
Caller : This is Anna Yapri.
Receptionist : Sorry, I didn’t catch your name. could you spell it for me?
Caller : Anna Yapri, that’s A-N-N-A Y-A-P-R-I.
Receptionist : I got it. And, where are you calling from?
Caller : Sunny Spinach.
Receptionist : OK Ms. Yapri. I’ll connect you to him. Please wait for a moment. (after a few second) I’m sorry, we fail to connect. Our line is still busy. Would you like to hold the call?
Caller : Oh, No. this concerns an upcoming shipment and it’s rather urgent.
Receptionist : He should be free in an hour. Would you like to call back?
Caller : I’ll be in a meeting after this. Could I leave a message?
Receptionist : Certainly.
Caller : Could you tell Mr. Adam that our shipment will be postponed and the 500 packs ordered should arrive tomorrow?
Receptionist : Shipment delayed and it should arrive tomorrow.
Caller : Yes. And, could you ask him to call me back when the shipment arrives?
Receptionist : Sure. Could you give me your number please?
Caller : My number is 723-217-4887.
Receptionist : Noted, 723-217-4887.
Caller : Yes, that’s right. Thank you for your assistance.
Receptionist : My pleasure.
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Who would the caller like to speak to?...