A paragraph, when left aligned is called a (an):

• Blocked paragraph

• Side paragraph

• Marginal paragraph

• Indented paragraph

Which of the following is NOT considered a type of heading?

• Indented

• Marginal

• Shoulder

• Paragraph

Which of the following words or phrases is normally represented by the abbreviation 'a/c' in a manuscript?

• Account

• Auto correct

• Area code

• All caps

What size should the business address be typed in?

• 18

• 11

• 12

• 13

Where is the letterhead typed?

• In the header

• In the footer

• Top of the page

• In the body

Whose information should be placed in the header?

• The sender's

• The recipient's

The letterhead should be placed on all pages?

• True

• False

The ensure that the header only goes on the first page what option should be selected?

• Odd and Even Pages

• Different First Page

How should the date be typed in a business letter?

• Feb 10, 2021

• 10.02.2021

• February 10, 2012

• 10 February 2021

What salutation should you use if you do not know the person's name?

• Hello

• Dear Sir/Madam

• Greetings

• Sir