Quality Management Quiz November 2023

Which of the following is a key principle of Quality Circles?

• Individual competition

• Blame culture

• Continuous improvement

• Hierarchy reinforcement

Who is considered the father of Total Quality Management?

• W. Edwards Deming

• Joseph Juran

• Kaoru Ishikawa

• Philip Crosby

Brain storming was developed and popularized by?

• Vilfredo Pareto

• Henry Ford

• Alex Osborn

• Dr. W .A. Shewhart

What does the 'Seiri' in 5S stand for?

• Set in order

• Sort

• Shine

• Standardize

What is the purpose of a control chart in quality management?

• To identify the root cause of a problem

• To monitor and control a process over time

• To create a visual representation of data distribution

• To prioritize tasks in a project

Which of the following is a key principle of the Plan-Do-Check-Act (PDCA) cycle?

• Standardize

• Stagnate

• Speculate

• Stabilize

Who is credited with introducing the 14 Points for Management for improving quality?

• Joseph Juran

• W. Edwards Deming

• Philip Crosby

• Kaoru Ishikawa

What is the purpose of a fishbone diagram (Ishikawa diagram) in problem solving?

• To display process steps in sequence

• To identify potential causes of a problem

• To show the flow of materials in a process

• To represent the hierarchy of an organization

In the context of quality management, what does the term 'Zero Defects' emphasize?

• Encouraging experimentation

• Continuous improvement

• Striving for perfection and error elimination

• Accepting defects as a natural part of production

What is the primary purpose of a Gantt chart in project management?

• To analyze process variability

• To show the relationship between variables

• To monitor project progress over time

• To identify potential failure modes