Group 6_Reengineering

1. What is the target of Re-engineering?

• The process

• The structure

• The people

• All the above

1. What company will need Re-engineering?

• 1. Desperate Companies

• 1. Peak Condition Companies

• A and B

• 1. Steady growing companies

Who will Re-engineer?

• 1. Leader, Process Owner, Re-engineering Team

• 1. Leader, Process Owner, Re-engineering Team, Steering Committee, Re–engineering Czar 

• 1. Vice manager, Leader, Process Owner, Steering Committee, Re–engineering Team 

• 1. Process Owner, Steering Committee, Re–engineering Team 

1. Some companies that were successfully re-engineered?

• IBM, Deere, Duke Power

• Bphone

• Minh Long

• A and C

1. What is job design?

• The process of listing every activity that must be completed within a company.

  
  

• The process of organizing work tasks effectively and efficiently.

  
  

• The process by which the company looks for candidates for possible employment.

  
  

• The process of improving the skills, knowledge, abilities, and overall performance of employees.

  
  

1. What is the main difference between orientation and training?

• Orientation is the initial phase of an employee’s tenure with an organization, while training requires employees to get used to and be ready for the job.

  
  

•  Orientation requires employees to get used to and be ready for the job, while training is the initial phase of an employee’s tenure with an organization.

  
  

• There is no difference between orientation and training.

  
  

• Orientation and training are both processes of improving the skills, knowledge, abilities, and overall performance of employees.

  
  

1. What does performance management involve?

•  Planning, monitoring, developing, and evaluating the performance of individuals, teams, and organizations.

  
  

• Predicting future needs, managing surpluses, and reducing turnovers.

  
  

• The process by which the company looks for candidates for possible employment.

  
  

• The process of listing every activity that must be completed within a company.

1. What is included in compensation?

• Base pay, variable pay, and benefits.

  
  

• Only base pay.

  
  

• Only variable pay.

  
  

• Only benefits.

  
  

1. What was the primary motivation for Duke Power Company's reengineering efforts in 1995?

• 1. To increase energy costs

• 1. To prepare for potential power deregulation

• 1. To reduce customer service quality

• 1. To maintain traditional hierarchical structures

 How did the HRM function in terms of recruitment and staffing after reengineering?

• 1. Continued reliance on traditional hiring procedures

• 1. Increased focus on hierarchical roles

• 1. Redefined to support process-based teams, emphasizing adaptability

• 1. Ignored flexible roles within the organization