Valoracion curso Calidad y Calidez en el Servicio al Cliente
Professional Development
•10 Qs
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Valoracion curso Calidad y Calidez en el Servicio al Cliente
Quiz
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Professional Development
•
Professional Development
•
Easy
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10 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
Explique el termino :CULTURA ORIENTADA AL CLIENTE"
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
Cual es la importancia de las Relaciones Humanas en el Servicio al Cliente
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
Que entiende por "Orientacion al Cliente"
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
Que habilidades debemos desarrollar para brindar un buen servicio al cliente?
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
Recbir una queja o un reclamo, es beneficioso para la YPFB AVIACION?.
Fundamente su respuesta
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6.
OPEN ENDED QUESTION
3 mins • 1 pt
Que es la calidad en Servicio al Cliente, y cual su aplicacion en el rubro petrolero?
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7.
OPEN ENDED QUESTION
3 mins • 1 pt
Que es la Calidez en Servicio al Cliente, y cual su aplicacion en el rubro petrolero?
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