ROOM CLEANING QUIZ

Check the room assignments sheet before entering the guest rooms .

• TRUE

• FALSE

Knock the door with the keys.

• TRUE

• FALSE

Announce "housekeeping" and wait for a moment.

• TRUE

• FALSE

Call your colleagues if there is a problem.

• TRUE

• FALSE

Contact supervisor if you are unable to enter all assigned rooms.

• TRUE

• FALSE

Overload the trolley everyday.

• TRUE

• FALSE

It is the main product that Housekeeping Department offers.

• Laundry Service

• Room Service

• Guestroom

It can be viewed as a large tool box on wheels to aid the hotel housekeeping staff.

• Maid's Cart

• Chambermaid's Trolley

• Both

_____ pertains to items left behind by guest/s either in the room or in public areas identified by any staff and brought under the noticed of Housekeeping.

• Lost Articles

• Lost and Found

• Lost Property

It is the hotel employees were able to provide a better service to guests at the Front Office, Housekeeping and Food & Beverage.

• Butler Service

• Room Service

• Laundry Service