An agile team is receiving multiple unplanned requests for product enhancements in an iteration. This impediment is causing the team to miss scheduled tasks. How should the project manager address this?

Ask the product owner to add the enhancement requests to the product backlog

Tell the team to increase their efforts to accommodate the requests.

Ask the product owner to include requested enhancements in the current iteration

Request that the project team reprioritizes all of the committed activities

A business manager and product owner are requesting a more flexible way to incorporate changes into the product backlog. They want to reduce go-to-market time in order to react to a competitor's release strategy. What should the project manager do?

Coach the product owner to prioritize product backlog items in accordance with business goals

Review the assumption log and the project management plan to identify potential changes

Establish a comprehensive change control process and select a change control board (CCB).

Authorize all key stakeholders to make modifications in order to deliver the product faster.

A project manager for a building project has been informed that a required permit from the local government has not yet been obtained. Applying for the permit will delay project delivery by 21 days at a cost of US$40,000. The fine for not having the permit in place is US$1,900 a day. What should the project manager do?

Apply for the permit and delay project delivery by 21 days.

Ignore the permit requirement and continue with the project

Attempt to negotiate with the local government for a pardon.

Allocate the fine amount as an additional project expense.

A new product was accepted by the customer, but after two weeks the project manager receives a complaint from the customer saying that the product's functionality is incomplete. What should the project manager do first?

Validate the scope with the customer.

Request an inspection of the product.

Escalate the issue to the project sponsor

Review the Validate Scope process

A project is underway with team members from two different countries. Due to cultural differences, there are complaints from both sides. One side reports that team members on the other side are too slow to respond and often have scheduled days off. The other side believes in a good work/life balance and thinks more consideration is needed before making decisions. What should the project manager do?

Review the team charter with team members.

Revisit the communications management plan and update it if needed.

Remind team members to understand the cultural differences.

Investigate the root cause of misunderstandings.

A project manager is overseeing a project aimed at providing customers with real-time shipment tracking capabilities. The project team has encountered ongoing disputes primarily revolving around differing interpretations of how user stories contribute to the project's success. Some team members believe the user stories should prioritize speed, while others emphasize accuracy as the top priority. What should the project manager do to address the team members' disagreements over user stories?

Verify that the user stories align with overall business objectives and project goals.

Ask the product manager to meet with the team and clarify the requirements of the user stories.

Schedule a meeting with the business sponsor to obtain clarification regarding the user stories.

Consistently revisit the project charter together with the team members to ensure alignment.

In a review meeting, a project manager detects a misunderstanding about one critical deliverable. What should the project manager do first?

Ask the team members to clarify the deliverable.

Ask the customer to clarify the deliverable.

Ask the product owner to clarify the deliverable.

Ask the sponsor to clarify the deliverable.

Members of an agile team are struggling. While there is trust among the team members, the majority of team decisions are made by a few of the more experienced team members. What should the project manager do in order to enable a high-performing team?

Coach the team to ensure all members offer ideas and team consensus is achieved.

Discourage the experienced team members from speaking first, allowing others to offer ideas.

Facilitate meetings to ensure that all team members take part in team decisions

Raise the issue in a retrospective and have the team formalize new team agreements.

A project is delivering incremental business value to a customer. The success criteria for the project include a 20% increase in market share for the customer. When should the project be considered a success, based on this criterion?

At the conclusion of project execution, as part of the project closure report approval process.

When the sprint reviews demonstrate that each iteration delivers a 20% increase in market share.

After the project documentation is completed and the project team has been assigned to other projects.

When 75% of the project has been completed and the Earned Value Management (EVM) diagram indicates that the value is on track.

A project manager of a large team notices that team members are not interacting together, which is impacting project performance and the quality of the project's outcome. The project manager tries to increase team morale by inviting team members to an after-work event, but only a few team members attend. What should the project manager do?

Discuss concerns with each team member and establish a plan to improve the team skill set to help members grow

Send a team survey to collect ideas for activities from team members.

Continue to invite team members to after-work events and eventually morale will improve in the future.

Provide occasional incentives to high-performing team members.

As part of a temporary assignment, a project manager is leading a business project. During a daily status meeting, it is discovered that the project manager's former department has not completed a task. This is delaying the current iteration. What should the project manager do?

Leverage the network of the former department and ask for help

Escalate the issue to the product owner to define the next steps

Create an entry in the impediment board and assign it.

Invite the project team to a swarming session to define a solution.

A company is working on a hybrid project in which the deliverables have quality issues at the end of one of the sprints. Which action should the project manager take?

Review the definition of done (DoD).

Look for a clear set of working agreements.

To improve project performance and outcomes, a project manager should plan specific development activities for team members. What should the project manager do first?

Appraise team members' individual performance.

Question the team members' development needs.

Analyze the team members' capabilities.

During an iteration, a key project team member announces their resignation. The project manager realizes that one of the product features will be impacted by the resignation. What should the project manager do to address this situation?

Discuss the situation with the product owner and determine if resources should be added to the team.

Submit a change request to modify the delivery date based on this unexpected situation.

Request that human resources (HR) retain the team member until the end of the project.

Accelerate knowledge sharing with the cross-functional team to ensure that this situation is understood

While validating deliverables, a project manager realizes that one of the project team members used an older version of the scope definition document, causing substantial errors. What should the project manager do to manage this situation?

Perform a change control process.

Discuss the latest deliverables during the next meeting

Update the project document register

Share the updated scope definition document with the team.

A key resource approaches the project manager after the kick-off meeting and expresses concern that they will be unable to deliver their assigned tasks due to other priorities. What should the project manager do?

Schedule a team meeting to assess and manage priorities.

Document the lack of availability as a risk in the risk register.

Escalate this issue to the project sponsor for executive support.

Update the project management plan accordingly to reflect a potential delay.

A project manager assigned to an existing project finds that the deliverable quality has been inconsistent. The project manager finds that the team is not adhering to the development standards. What practice should the project manager employ to ensure higher quality?

Implement a continuous improvement process to ensure consistent outcomes.

Perform a full inspection since there is no margin for error

Introduce sampling as a cost-effective and time-efficient way to ensure quality.

Add a unit of work for a specific period of time to prove the solution is viable.

In a project where a third-party provider is implementing a custom solution, the project manager must ensure that the local team will have the capacity to support the solution. What should the project manager do to ensure that the local team can support the solution?

Conduct comprehensive training sessions for the local team on the new solution.

Delegate the responsibility of supporting the custom solution to the third-party provider.

Reduce the responsibilities of the local team to minimize the need for support

Hire additional personnel to provide ongoing support for the local team.

During a planning session, the project manager is trying to define a release schedule to get buy-in from the customer. A senior stakeholder suggests having a release at the end of the project to make sure the customer sees all of the product features at once. What should the project manager do?

Propose that a product release is delivered at the end of each iteration to gather customer feedback sooner.

Ask the project team to propose a release schedule based on the complexity of the product features

Recommend three releases with one at the beginning, one in the middle, and one at the end of the project.

Create a release for every product feature that is completed for testing.

A project is estimated to have a total of 250 story points. The team planned 40 story points for each iteration and delivered 40, 10, 20, and 15 story points in the first four iterations. What should the project manager do?

Work with team members to adjust the planned story points for the next iterations

Reassign undelivered tasks to team members to complete during the next iteration.

Remove the features that cannot be delivered from the product backlog and update the customer.

Negotiate with the customer for an extension of the deliverables due to holiday schedules

During a standup meeting, some of the team members strongly disagree about how tasks have been distributed. They feel tired and frustrated because task distribution has been a frequent complaint throughout the project. What should the project manager do?

Interview these members to identify, assess, and manage their feelings about the situation

Review the project management plan to determine how to manage this specific situation

Discuss with other project managers if they had to address similar complaints in their projects

Negotiate with the team to find a new way to distribute the work of each iteration scope.

When reviewing the project team's performance, the project manager realizes that the team velocity is not fast enough to meet the next review gate goal. What should the project manager do?

Use the standup meeting to assess impediments and problems.

Prioritize the contents of the backlog and remove some stories.

Increase the sprint duration to allow the team more time.

Create a change request to modify the review gate goals.

While working on a proposal, a new project manager finds that the request for proposal (RFP) references government regulations. The project manager understands that a few specific regulatory compliances for the project are not currently available. Senior management advises the project manager not to worry about the regulatory compliances, as they will be ready when that stage of the project is reached. Management directs the project manager to continue working on the proposal. What should the project manager do?

Document the interactions with senior management as assumptions in the risk register.

Explain the consequences of noncompliance to senior management.

Verify the requirements for the government regulations and establish a strategy for compliance.

Continue working on the proposal and update it as more compliance guidelines are understood.

A project manager is assigned to a mobile application development project. The project manager realizes that an agile approach is better suited for the project, but the team is not skilled in agile approaches. What should the project manager do next if the organization is open to using any project management approach?

Arrange training on agile principles and mindset for the existing project team.

Request that the project be assigned to an agile project team.

Ask to replace the team with members who have used agile approaches.

Use a predictive approach since the project team is already familiar with that approach.

A serious quality issue has been identified during the implementation of a major public infrastructure project. The issue is likely to cause a substantial delay to the committed project completion date. As the project manager, what should you do?

Meet with the project team and stakeholders to discuss the issue and possible solutions

Ignore the issue and hope that it does not cause a substantial delay to the completion date.

Delay the project until the newly identified quality issue can be completely resolved.

Implement a strategy to address the newly identified issue without notifying the stakeholders.

Discussions during weekly project team meetings are frequently dominated by a senior team member who has a tendency to talk over other team members and openly criticize their point of view. This is causing demoralization of the other team members and resulting in lack of engagement during the meetings. What should the project manager do to address this issue?

Enforce the existing ground rules for team behavior.

Remove the senior team member from the weekly meeting.

Organize a team-building activity that encourages finding solutions together.

Escalate the behavior of the senior team member to the functional manager

A company initiated a project to build a new hydropower plant. Analysis was performed to determine regulatory, safety, and security issues. After the analysis, it was obvious that some of the features to achieve compliance may be very hard to implement. Stakeholders' opinions about the importance of compliance are different and not well argued. What should the project manager do?

Increase stakeholder awareness about compliance.

Review the stakeholder engagement plan.

Escalate the concerns regarding compliance and the differing stakeholders' opinions to the sponsor.

Optimize the alignment between stakeholders' expectations and project objectives.

During the execution phase of a project, a new director who joined the management team introduced a mandatory compliance requirement impacting all project tasks. The team is aware of the compliance requirement. What should the project manager do first?

Update the stakeholder register.

Perform a quantitative risk analysis

Perform a qualitative risk analysis.

Update the communications management plan.

A delivery team member is complaining about the workload and the number of top priorities they are handling. Another team member is complaining that they cannot do their own work due to the lack of progress from this team member. They are both frustrated and low-performing because of this dispute. What should the project manager do to improve team performance?

Recognize that emotions are part of this issue and address them first.

Find common ground between the two team members so that they know they have areas of agreement.

Initiate conflict-solving techniques to avoid situations that get out of control.

Utilize stakeholder engagement tools and escalate the situation

A project manager has just taken over a 5-year project that is at the midpoint. At the steering committee meeting, the CEO asked if the project was on track to deliver the target of a 40% increase in production. The project manager responded that since they only worked on the project for one month, they did not know the status of the project. What should the project manager have done to avoid this situation?

Reviewed the last project status with the project sponsor

Reviewed the last status report to understand the project status.

Validated the project status with the lead developer

Checked the project schedule to understand the project status.

During the daily standup meeting, one of the team members informs the team that a user story that was initially part of the sprint planning has become invalid due to a recently announced policy change. What should the project manager do in response to this situation?

Close the user story related to the policy change and explain that it is no longer valid.

Remove the user story from the current sprint and schedule it for the next sprint

Notify the stakeholders that user stories committed for a sprint cannot be modified

Remove the user story from the sprint and ask the team to expedite the completion of the current sprint.

The sponsor for a multimillion-dollar project has just called the project manager for a crisis meeting. The client submitted a formal request to drastically compress the schedule in order to meet a legal deadline. What should the project manager do to prepare for the meeting?

Prepare a change impact assessment report for review.

Initiate procedures to fast-track the project.

Implement the required changes to the project schedule

Analyze tools to crash the project activities

A project manager is responsible for leading a product release that has aggressive go-to-market timelines. A total of 600 story points is estimated with a velocity of 60 points per iteration. A team of up to 12 members has been assigned to this project. Which statement about this scenario is true?

A velocity of 60 points per iteration represents the lower specification limit, and 12 team members represent the upper specification limit.

A velocity of 60 points per iteration represents the lower control limit, and 12 team members represent the upper control limit.

A velocity of 60 points per iteration represents the lower control limit, and 12 team members represent the upper specification limit.

A velocity of 60 points per iteration represents the lower specification limit, and 12 team members represent the lower control limit.

A team is working on a new project and the sponsor refuses to approve a budget increase needed for the current iteration. What should the project manager do to address this situation?

Work with the stakeholders to develop flexible budgeting approaches.

Submit a change request to get formal approval for a budget increase.

Explain to the sponsor the risk of not having the budget approval

Spend the extra money and plan to compensate in the next sprint.

A company in a heavily regulated industry is planning to release a new product not previously available in the market. The CEO has asked the project manager to propose a way to ensure that competitors in the industry do not enter the market of this product before this company. Which project delivery approach should the project manager use?

Implement iterations early in the product development processes, and schedule predictive tasks to be performed just before the rollout phase.

Use a predictive approach as the company has previous experience with it.

Include adequate resources in the budget to fast track the project.

Request an agile coach be included on the agile team to increase the speed of the releases.

A project manager has been working on an internal project for the organization's project management office (PMO). The project was initially sponsored by a PMO leader who has since been replaced. The new leader does not see much value in the project. What should the project manager do?

Use the benefits that the project manager has been tracking throughout the project to prove the project's value.

Set up a second kick-off meeting with the new PMO leader and the project team.

Use the previous data to obtain sponsorship from the new PMO leader, because the project was effective.

Continue working on the project since it is already approved and in progress, and inform the new PMO leader.

A project manager has just taken over an ongoing project. The previous project manager resigned from the organization. During a review of the project documentation, the project manager realizes there are major deviations in the procurement process used by the previous project manager to engage service providers currently working on the project. What should the project manager do next?

Flag the abnormal procurement process as a critical issue for the attention of senior management.

Call the previous project manager to understand the rationale for the abnormal procurement process.

Contact the service providers to discuss the deviation and demand that they resolve the issue

Report the service providers and the previous project manager to the ethics committee of the organization.

During the planning phase, a project manager is creating the project schedule. The designated project team is finishing an unrelated project, so temporary resources are assigned to assist with planning and task duration estimation. The project team will replace the temporary resources prior to starting the project. What should the project manager do before the project schedule is finalized?

Review the estimates with the designated team.

Check the task durations of previous projects.

Update duration estimation in the risk register

Request approval from the project sponsor.

A project manager notices that conflicts between team members are occurring in every sprint. After an investigation, the project manager discovers that the team needs to be trained in agile techniques in order to address these conflicts. What should the project manager do first?

Conduct a training needs assessment for the team.

Develop a training plan for the team.

Schedule training sessions for the team.

Instruct the team to begin using agile techniques

While attending a governance meeting with management, a project manager is verbally informed about an impending external audit of selected projects. The audit will enable the organization to maintain its quality certification. What should the project manager do first to prepare for the audit?

Meet with the auditors to understand the scope and requirements of the audit.

Update all relevant project documentation with the current status of the project

Put the project on hold to ensure full compliance with the auditing process.

Meet with the team and inform them of the scope and requirements of the audit.

A project is running over the allocated budget and still has many items in the backlog. The team has been releasing updated deliverables after each sprint and users are already getting value from them. What should the project manager do in this situation?

Measure user satisfaction and present the results to the steering committee.

Remove the deliverables from the backlog that were not part of the project charter.

Request additional budget based on an updated estimation of the remaining backlog items.

Set the expectation that the committed work must be finished on time

Full Length Exam 3 dengan 175 soal

Authored by Riskita Adela

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Professional Development

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175 questions

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MULTIPLE CHOICE QUESTION

1 min • 1 pt

A project is in the execution phase when the project manager realizes that several of the stakeholders identified at the start of the project were removed from the project. The stakeholders that have been removed from the project are frustrated with the unnecessary communication and express concern that the remaining stakeholders may not be receiving all of the information they require.
What should the project manager have done to prevent this?

Identified and documented all stakeholder requirements at the start of the project.

Reported all project information to every stakeholder throughout the project lifecycle.

Updated the stakeholder engagement plan through the change control process

Relied on existing stakeholders to inform the project manager about missing stakeholders

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A project manager is working on an agile project with a cross-functional team. The project manager is informed that some team members typically raise additional requirements that are not in the approved scope.
What should the project manager do to address this expected behavior?

Coach the team to manage scope using the appropriate framework

Escalate to the sponsor and request replacement team members

Conduct daily standup meetings with the team and stakeholders.

Explain that requirements cannot be changed without approval

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A project team has completed the project deliverables per the requirements specified by the project sponsor. The project manager would like to evaluate whether the project has delivered value to the sponsor. What is the most appropriate element for the project manager to evaluate?

The alignment of all accomplished deliverables with the initial requirements.

Whether the project's deliverables maximized potential income for the sponsor

The extent to which the delivery of value matched the sponsor's expectations

The project's overall adherence to scope, time, and budget constraints

MULTIPLE CHOICE QUESTION

1 min • 1 pt

An events company is designing a new event for a client that holds biannual conferences. The project is being managed by a new project manager who, after reviewing the last event that occurred 6 months ago, is concerned about issues that may reoccur.
What type of session should the project manager facilitate?

Retrospective

Backlog grooming

Release planning

Standup

MULTIPLE CHOICE QUESTION

1 min • 1 pt

In a software development project, a stakeholder wants to add a major requirement, which they feel will be a great benefit to the project. However, this requirement is not aligned to the project objectives that the business owner has documented.
What should the project manager do next?

Ensure the stakeholder understands the purpose of the project

Encourage the stakeholder to follow the written business requirements.

Include the additional requirement into the project and inform the business owner.

Fast-track the project and suggest the new requirement to the business owner

MULTIPLE CHOICE QUESTION

1 min • 1 pt

An ongoing project has a high degree of change. In order to evaluate how the IT security team will influence the performance of the project, what should the project manager do?

Update the stakeholder engagement assessment matrix.

Analyze corporate political and power structures.

Create a project communications management plan.

Manage stakeholders' expectations.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A project manager has identified that a task on the critical path is behind schedule. The project manager thinks that additional resources will help, but higher management declined a request for the additional funding necessary to add resources. The project manager must work with the approved resources and budget.
What would be the best-suited practice for the project manager to address this situation?

Resource leveling

Crashing

Fast tracking

What-if scenario analysis

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Full Length Exam 3 dengan 175 soal

A project manager is working on an agile project with a cross-functional team. The project manager is informed that some team members typically raise additional requirements that are not in the approved scope.What should the project manager do to address this expected behavior?

A project team has completed the project deliverables per the requirements specified by the project sponsor. The project manager would like to evaluate whether the project has delivered value to the sponsor. What is the most appropriate element for the project manager to evaluate?

In a software development project, a stakeholder wants to add a major requirement, which they feel will be a great benefit to the project. However, this requirement is not aligned to the project objectives that the business owner has documented.What should the project manager do next?

An ongoing project has a high degree of change. In order to evaluate how the IT security team will influence the performance of the project, what should the project manager do?

An agile team is receiving multiple unplanned requests for product enhancements in an iteration. This impediment is causing the team to miss scheduled tasks.How should the project manager address this?

A business manager and product owner are requesting a more flexible way to incorporate changes into the product backlog. They want to reduce go-to-market time in order to react to a competitor's release strategy.What should the project manager do?

Access all questions and much more by creating a free account

Popular Resources on Wayground

Discover more resources for Education

A project manager is working on an agile project with a cross-functional team. The project manager is informed that some team members typically raise additional requirements that are not in the approved scope.
What should the project manager do to address this expected behavior?

In a software development project, a stakeholder wants to add a major requirement, which they feel will be a great benefit to the project. However, this requirement is not aligned to the project objectives that the business owner has documented.
What should the project manager do next?

An agile team is receiving multiple unplanned requests for product enhancements in an iteration. This impediment is causing the team to miss scheduled tasks.
How should the project manager address this?

A business manager and product owner are requesting a more flexible way to incorporate changes into the product backlog. They want to reduce go-to-market time in order to react to a competitor's release strategy.
What should the project manager do?