REMIDIASI BAHASA INGGRIS KELAS 12

Which is expression of Offering Help?

• I'd love to. Let's go there.

• Do you want me to get some for you?

• Is there any place that you want to visit?

• Okay. Look there some flyers about the paintings that are being exhibited.

• I'd like to see some traditional handicrafts in the handicrafts section.

What can we infer from the dialogue?

• Unlike Joyce, Joan is attracted to enjoy traditional handicraft exhibition.

• Joyce and Joan see painting after visiting handicraft exhibition.

• All sections in art exhibition provide flyers.

• Joan prefers painting to handicrafts.

• Joyce and Joan attends art course.

What is the dialogue about?

• Hotel room booking.

• Jeoju Hotel check-in.

• Inconvenient service.

• Unacceptable payment.

• Reservation complaint.

What can be inferred in the dialogue?

Receptionist   :  Welcome to Jeoju Hotel. How can I help you?

Guest             :  Yes. We have a reservation for two nights.

Receptionist   :  Could you please tell me your name?

Guest             :  Yes. It’s John Jackson.

Receptionist   : Okay. Let me check. (After checking) I apologize, sir. I cannot find your reservation.

Guest             :  What do you mean? I made the reservation a month ago.

Receptionist   :  Let me check again, sir. I am so sorry but it seems like we do not have a reservation under that name.

Guest             :  That’s impossible. We paid for the reservation already.

Manager        :  Excuse me. What seems to be the problem?

Guest             :  We have a reservation but they cannot find it.

Manager        :  Let me take a look. (After a while) I am sorry for the inconvenience but it seems like your reservation was canceled.

Guest             :  What? Why would our reservation be canceled?

Manager        :  I am not sure. There may be a problem with the payment.

Guest             :  This is unacceptable. We’re supposed to be checked-in already.

Manager        :  We apologize for the inconvenience. We will do our best to accommodate you. Would you like us to find another room for you?

Guest             :  Yes. That would be much appreciated. We’re tired from our travels and would like to rest as soon as possible. Thank you for your help.

• Mr Jackson paid after checking-in.

• Manager offers another accommodation.

• The reservation is canceled by the guest.

• Room reservation is made four weeks ago.

• The guest feels convenient with the service.

Which is the expression of Offering Help that you cannot find in the dialogue?

Receptionist   :  Welcome to Jeoju Hotel. How can I help you?

Guest             :  Yes. We have a reservation for two nights.

Receptionist   :  Could you please tell me your name?

Guest             :  Yes. It’s John Jackson.

Receptionist   : Okay. Let me check. (After checking) I apologize, sir. I cannot find your reservation.

Guest             :  What do you mean? I made the reservation a month ago.

Receptionist   :  Let me check again, sir. I am so sorry but it seems like we do not have a reservation under that name.

Guest             :  That’s impossible. We paid for the reservation already.

Manager        :  Excuse me. What seems to be the problem?

Guest             :  We have a reservation but they cannot find it.

Manager        :  Let me take a look. (After a while) I am sorry for the inconvenience but it seems like your reservation was canceled.

Guest             :  What? Why would our reservation be canceled?

Manager        :  I am not sure. There may be a problem with the payment.

Guest             :  This is unacceptable. We’re supposed to be checked-in already.

Manager        :  We apologize for the inconvenience. We will do our best to accommodate you. Would you like us to find another room for you?

Guest             :  Yes. That would be much appreciated. We’re tired from our travels and would like to rest as soon as possible. Thank you for your help.

• Would you like us to find another room for you?

• What if we offer you free suitroom?

• Let me check again, sir.

• How can I help you?

• Let me take a look.

Passenger :  Excuse me.

Staff          :  How may I help you, sir?

Passenger :  Do you know why the flight to Japan is delayed?

Staff          :  The delay is due to fluctuating visibility caused by forest fires.

Passenger :  Ah, that’s too bad. May I know when the flight will leave? I have been waiting for an hour, and there seems to be no information about that.

Staff          :  We are very sorry for the inconvenience. We have not gotten the information yet from the air traffic controller about that. We will announce it to you once we get it.

Passenger :  Okay.

Staff          :  Once again we are very sorry for the delay and the inconvenience.

       What is the dialogue about?

• The passenger's luggage issue
• The delay of the flight to China
• The staff's lunch break
• The flight's entertainment options
• The delay of the flight to Japan

Passenger :  Excuse me.

Staff          :  How may I help you, sir?

Passenger :  Do you know why the flight to Japan is delayed?

Staff          :  The delay is due to fluctuating visibility caused by forest fires.

Passenger :  Ah, that’s too bad. May I know when the flight will leave? I have been waiting for an hour, and there seems to be no information about that.

Staff          :  We are very sorry for the inconvenience. We have not gotten the information yet from the air traffic controller about that. We will announce it to you once we get it.

Passenger :  Okay.

Staff          :  Once again we are very sorry for the delay and the inconvenience.

       What can we infer from the dialogue?

• The delay is due to technical issues with the airplane
• The passenger is happy about the delay
• The staff blames the air traffic controller for the delay
• The staff is not sorry for the inconvenience
• The staff apologizes for the delay and inconvenience.

What does Jane offer?

• Designing web.

• Helping share web content.

• Writing article about teen's life.

• Informing a freelance job vacancy.

• Publishing the web content weekly.

What should people do to apply for the job?

• Work in team.

• Advertise their product.

• Download the application.

• Read many web contents.

• Upload sample of web content.

What does Juan offer to Jose?

• To write an internship proposal.

• To go with him to send a proposal.

• To contact the personnel manager.

• To seek companies for an internship.

• To show an example of good proposal.