BSBSTR502

How many hats are in the De bonos thinking hats?

• 4

• 6

• 5

• 10

What are the six thinking hats?

• Creativity

  Facts

  Feelings

  Benefits

  Process

  Cautious

• Creativity

  Facts

  Feelings

  Benefits

  Progress

  Cautious

• Innovation

  Facts

  Feelings

  Benefits

  Process

  Cautious

• Creativity

  Facts

  Feelings

  Benefits

  Process

  Weaknesses

How many principles of of optimism are there?

• 4

• 5

• 6

• 7

What does KPI stand for

• Key Progress Indicators

• Key Productivity Indicators

• Key Performance Indicators

• Key Principle Indicators

What does SWOT stand for?

• Strengths

  Weaknesses

  Organisation

  Threats

• Strengths

  Weaknesses

  Opportunities

  Threats

• Statistics

  Weaknesses

  Opportunities

  Threats

• Strengths

  Weaknesses

  Opportunities

  Tasks

How many Steps are in Six Sigma?

• 6

• 5

• 4

• 3

What are the 5 steps of Six Sigma?

• Define

  Measure

  Analyse

  Improve

  Control

• Define

  Minimise

  Analyse

  Improve

  Control

• Define

  Measure

  Analyse

  Innovate

  Control

• Define

  Measure

  Analyse

  Improve

  Creativity

Plan, Do, Check & Act is the process for which of the following

• Lean Start up method

• Continuous Improvement

• Gemba Walks

• Six Sigma

What are the 3 Ms?

• Muri

  Murada

  Muda

• Muri

  Mura

  Mudatata

• Murial

  Mura

  Muda

• Muri

  Mura

  Muda

True or False

Continuous improvement is the process of making small incremental changes that add up to significant results based on deliberate observation of current processes.

• True

• False