
Business Process Analysis Quiz
Authored by Rusalbiah Che Mamat
Business
University
Used 1+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of flowchart distinguishes between various functions in a process?
Swim lane diagram
Pie chart
Bar graph
Line chart
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main goal of the process being mapped in the video?
To draw a rewards process
To create a use case diagram
To automate manual processes
To analyze stakeholder feedback
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who are the main stakeholders identified in the process?
Rewards team
Sales team
Customer service team
Marketing team
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main function of the rewards team in the process?
Gather employee details on spreadsheets
Complete spreadsheets for managers
Approve salary increases
Send emails to managers
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of using a connector in the process map?
To highlight pain points
To create a new process
To prevent too many arrows
To add more confusion
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main goal of identifying pain points in the process?
To create more work for stakeholders
To confuse the stakeholders
To ignore issues in the process
To improve efficiency
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main reason for adding a red triangle to the process map?
To represent the end of the process
To highlight the start of the process
To confuse the stakeholders
To indicate a decision point
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