Ops PACE - TYK 1

Ops PACE - TYK 1

Professional Development

10 Qs

quiz-placeholder

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Ops PACE - TYK 1

Ops PACE - TYK 1

Assessment

Quiz

Other

Professional Development

Practice Problem

Easy

Created by

Joy Santos

Used 4+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What does PACE mean?

Performance and Consumer Excellence

Performance and Customer Experience

Performance and Customer Excellence

Performance and Consumer Experience

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

For McDonald's PH, setting and strengthening of PACE happened 2022 and 2023, respectively. What is our next step for PACE in 2024?

Standardize

Sustain

Simplify

Specialize

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

PACE is built with 3 foundations namely...

Procedure, Portal and People

Process, Performance and People

Process, Portal and People

Process, Performance and Portal

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Complete the definition of PACE: a ______________, operations consulting program, supported by data to empower Franchisees/DLs to grow their business and protect standards through operations excellence.

consumer-led

customer-led

restaurant-led

consultant-led

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

All are key areas of Operations PACE 2024 except...

Consistent Application of Goals and Action Steps

Elevate the Protection of our People

New Customer First Visit Global Requirements

Sharper Focus on Goal Setting & Actions

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

True or False: Completing and passing the certification is required ahead of completing any Operations PACE visit, including the 2024 Business Acceleration Session.

True

False

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

When exactly should we finish the Business Acceleration Session (BAS) in 2024?

January 31, 2024

February 29, 2024

March 31, 2024

April 30, 2024

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