BUISNES MANAGEMENT EXAM 4

1. As a process, leadership can be defined as:

a. the practice of empowering employees to participate in organizational decision making.

b. the set of characteristics attributed to individuals who are perceived to be leaders.

c. the use of noncoercive influence to shape an organization's goals.

d. the ability to assess business process performance.

e. the ability to adjust to and understand the changes in a workplace.

• A

• B

• C

• D

• E

Which of the following is an example of a good leader in the context of business?

a. A person who relies on force to lead people

b. A person who disobeys authority

c. A person who is a dictator

d. A person who can influence others

e. A person who is efficient and does not delegate his or her duties

• A

• B

• C

• D

• E

3. Christine is in charge of managing the marketing team at her office. To be an efficient leader, she should:

a. affect the behavior of others only through coercion.

b. use her power only in ways that are ethical.

c. defy all forms of authority.

d. engage in freeriding.

e. encourage instances of groupthink

• A

• B

• C

• D

• E

Punishment involves the use of _____ power.

a. legitimate

b. reward

c. referent

d. expert

e. coercive

• A

• B

• C

• D

• E

5. Bullies in the workplace use sarcasm, humiliation, and fear to influence others. This is a form of _____ power.

a. expert

b. legitimate

c. referent

d. reward

e. coercive

• A

• B

• C

• D

• E

6. A supervisor's frequent use of coercion involves the:

a. use of distortion.

b. use of extinction.

c. use of positive reinforcement.

d. loss of leadership.

e. loss of persuasion.

• A

• B

• C

• D

• E

7. When an organization promotes someone, it sends a signal to everyone that the person is competent. This gives the person _____ power.

a. legitimate

b. technological

c. reward

d. referent

e. coercive

• A

• B

• C

• D

• E

8. In the context of the Ohio state studies of leadership, a leader showing consideration behavior:

a. attempts to establish a warm, friendly, and supportive climate at the workplace.

b. clearly defines the leader-subordinate role so that everyone knows what is expected of them.

c. establishes formal lines of communication, and determines how tasks will be performed.

d. is primarily interested in the performance of the employees.

e. dictates the work of the subordinates.

• A

• B

• C

• D

• E

9. Daniel has been appointed leader of a project task force. He has legitimate power in this position. The task is unstructured. Also, Daniel has weak leader-member relations. According to Fiedler's LPC theory, what type of leadership style is appropriate in this situation?

a. Task-oriented

b. Relationship-oriented

c. Participative

d. Transformational leadership

e. Concern for people

• A

• B

• C

• D

• E

10. Demonstrating personal excitement or passion about something is part of _____ leadership.

a. charismatic

b. entrepreneurial

c. symbolic

d. integrative

e. participative

• A

• B

• C

• D

• E