Principles of Human Services Q2 CFA 24/25

Tristan, who works as a school counselor, got home from work and told his wife that Jessie McDonald is failing every class and has been suspended for skipping classes. What professional behavior did Tristan just violate?

• Client Autonomy

• Confidentiality

• Reliability

• Responsibility

Karen was responsible for having the sales report finished for the upcoming meeting. She got busy and forgot that she needed to have it completed and ready to present. What professional behavior did Karen not show?

• Client Autonomy

• Confidentiality

• Reliability

• Behavior

Retail sales managers are in control of all aspects of the store's daily function including hiring, interviewing, training, and staffing. So when Dan had an accident on the sales floor because he wasn't trained properly. What professional behavior is the retail sales manager lacking?

• Client Autonomy

• Confidentiality

• Reliability

• Responsibility

Social workers have to make decisions constantly for children because they lack this.

• Client Autonomy

• Confidentiality

• Reliability

• Responsibility

The action of speaking up for and representing oneself is called

• Self-advocacy

• Redress

• Self-esteem

• customer service

If a child is about to undergo a surgery for the first time, this person works to advocate for the child and help them understand what they're about to go through.

• Social Worker

• Child Life Specialist

• Psychiatrist

• Counselor

In this career, they work with clients to help them overcome the effects of physical and emotional disabilities. They develop programs to reduce the personal, social, and physical effects of the disabilities.

• Psychologist

• Consumer Advocate

• Rehabilitation Counselor

• Child Life Specialist

Which of the following would be a good resource to help a consumer to prevent deceptive business practices?

• Department of Homeland Security

• Federal Trade Commission

• Customer Service

• Intermediaries

Which of the following would be the best resource for Mary and William who are considering separation?

• Mental Health Counselor

• Marriage and Family Therapist

• Psychologist

• Psychiatrist

True or False: If you notice someone who is suffering from depression you shouldn't talk to them. It would upset them even more if you offered them contact information for a counselor.

• True

• False