Accounting Information Systems

What type of software builds and maintains customer-related databases?

• A) Customer self-service (CSS) software

• • B) Product relationship management (PRM) software

• C) Supplier relationship management (SRM) software

• D) Customer relationship management (CRM) software

Which software allows customers to complete tasks without the help of an organization’s employees?

• • A) Sales force automation (SFA) software

• • Product self-service (PSS) software

• • Supply chain management (SCM) software

• • Product life-cycle management (PLM) software

Which software automates sales tasks such as order processing and tracking?

• A) Customer self-service (CSS) software

• • B) Supplier relationship management (SRM) software

• C) Product relationship management (PRM) software

• D) Sales force automation (SFA) software

Which software manages product data from design through manufacturing and ending in the disposal of a product?

• A) Product self-service (PSS) software

• B) Product life-cycle management (PLM) software

• C) Customer relationship management (CRM) software

• D) Supplier relationship management (SRM) software

 Which software enables the steps in the supply chain including demand planning, inventory acquisition, manufacturing, distributing, and selling?

• • A) Customer relationship management (CRM) software

• • B) Product relationship management (PRM) software

• C) Supply chain management (SCM) software

• D) Sales force automation (SFA) software

What software streamlines business processes with partners that sell a company's products?

• A) Supplier relationship management (SRM) software

• • B) Product relationship management (PRM) software

• • C) Customer self-service (CSS) software

• D) Sales force automation (SFA) software

• Which software manages interactions with organizations that supply goods and services to an enterprise, including procurement and contract management?

• A) Product self-service (PSS) software

• • B) Customer relationship management (CRM) software

• • C) Supplier relationship management (SRM) software

• D) Product life-cycle management (PLM) software

What is periodic mode in data processing?

• a) Real-time processing with immediate data updates

• b) Processing mode with no delay between data processing steps

• c) Processing mode with delay between data processing steps, heavily dependent on batch processing

• d) Offline processing mode without any delay

How is batch processing defined?

• a) Real-time processing of individual transactions

• b) Processing of data with immediate updates

• c) Aggregation of business events over time, followed by group processing by the information system

• d) Online processing with no delay between data entries

What is the purpose of a business event data store?

• a) Real-time data entry for immediate processing

• b) Offline entry of source documents in computerized format

• c) Aggregation of business events for future processing

• d) Immediate processing of source documents