Communicating Within Work Teams (LE IV)
Quiz
•
Professional Development
•
12th Grade
•
Practice Problem
•
Easy
Donald Dougherty
Used 5+ times
FREE Resource
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20 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which of the following is a communication trap managers often fall into?
communicating information to the entire team
Communicating information to one person and assuming they'll tell others
Assuming the team is receiving communications form the team leader
Restricting communications to the team to prevent delivering bad news
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which of the following is an advantage of using written communication?
You can avoid disputes about who said what to whom
You can ensure all team members receive the information they need
You can ensure everyone reads the information you provided
You can avoid miscommunication issues with written communications
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
In which instance would written communications be best?
You need an immediate response
You need to deliver a personal message
You need to give complicated instructions
You are mentoring or counseling a person
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What fills the void when information is absent?
Rumors
Misinformation
Team bickering
Team cohesion issues
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which of the following interferes with communication when a team member tells a superior only what they want to hear instead of all the facts?
Lying
Polluting
Filtering
Complaining
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which of the following interferes with communication when the other person hears what they think you meant to say rather than what you actually said?
Culture
Emotions
Filtering
Perceptions
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which of the following interferes with communication when you receive too many email messages?
Emotion overload
Language overload
Perception
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