What is the main problem with 'unintended design' approach?

• Designers do not involve multidisciplinary skills and perspectives

• Designers do not involve users early

• Designers involve users too often

• Designers do not take into account what happens when users try the product

What is the main problem with 'self oriented design' approach?

• Designers do not involve users early

• Designers design for themselves without considering the users' needs

• Designers do not involve users often

• Designers do not involve multidisciplinary skills and perspectives

What is the main issue when the designer's model of how the system works does not match the user's 'mental model'?

• The design is not driven and refined by user centered evaluation

• The user may struggle to understand and use the system

• The design is not based on an explicit understanding of users, tasks, and environments

• The design does not address the whole user experience

According to Still and Crane (2017), which principle emphasizes the importance of understanding user needs and seeing the user perspective?

• Thou must involve users often

• Thou must know your users

• Thou must design for use in context

• Thou must involve users early

What is the main emphasis of the ISO principle 'The design is driven and refined by user centered evaluation'?

• Understanding and specifying the context of use

• Involving users throughout the entire project

• Producing design solutions to meet user requirements

• Testing the product in 'real' contexts

What is the main focus of the ISO principle 'The design addresses the whole user experience'?

• The experience of using something before, during, and after the experience

• Involving users throughout the entire project

• Understanding and specifying the context of use

• Producing design solutions to meet user requirements

What is the main aspect of internationalisation that needs to be considered in user centred design?

• Understanding user needs and seeing the user perspective

• Designing for a local audience

• Language

• Involving users throughout the entire project

What is the choice for designers when considering the international context according to Still and Crane (2017)?

• Designing for use in context

• Involving users often

• Involving users early

• Designing for a local audience

What is the main activity in the ISO User Centred Design Cycle that involves understanding not just the users but their goals and the environment?

• Understand and specify the context of use

• Produce design solutions to meet user requirements

• Specify the user requirements

• Plan the work

What is the main activity in the ISO User Centred Design Cycle that involves testing the product in 'real' contexts?

• Specify the user requirements

• Produce design solutions to meet user requirements

• Evaluate the designs against requirements

• Plan the work