GATHERING B2020
Authored by Rosita Agustiani
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Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Aplikasi di bawah ini tidak termasuk di ekosistem Branch2020
MONICA
BDS IDS
eBranch
BDS Web Gen 2
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Branch2020 berupaya untuk memastikan layanan yang EPIC. Huruf I dalam kata EPIC adalah
Informative
Innovative
Intuitive
Impressive
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Di era perkembangan teknologi yang pesat ini nasabah membutuhkan pelayanan yang ... kecuali
Cheaper
Faster
Complex
Safer
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
CXO singkatan dari
Customer Extraordinary Officer
Customer Experience Office
Customer Expensive Officer
Customer Experience Officer
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
3 faktor yang melatarbelakangi lahirnya Branch2020 adalah People, Process, dan ...
Environment
Technology
Profit
Planet
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Digital Xperience pertama kali diimplementasikan di kanwil ...
9
8
10
12
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Mesin ini memungkinkan seorang Teller dapat melayani dua nasabah sekaligus. Mesin apakah itu?
eService
CS Digital
SARI
STAR Teller
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