Employee Motivation and Satisfaction Quiz

How many elements do compensation plan elements have?

• 5

• 4

• 6

• 3

What are lump-sum bonuses?

• The potential bonus

• A bonus is received for meeting individual goals but no change is made to base salary

• Base salary may be lower in cases in which potential bonuses may be large

Which of Maslow's hierarchy of needs is the highest level that highly motivated employees strive to achieve?

• a) Physiological needs

• b) Safety needs

• c) Self-actualization needs

• d) Esteem needs

According to Herzberg's Two-Factor Theory, which of the following contributes to job satisfaction?

• a) Hygiene factors

• b) Motivator factors

• c) Physiological needs

• d) Safety needs

Which is not an element of motivation that affects Job performance?

• Valence, instrumentality, and expectancy

• Citizenship and counterproductive behavior

• Personal hobbies or interests

• Perceptions of equity

What is the impact of equity on organizational commitment?

• Higher equity leads to higher levels of affective and normative commitment, but has a weaker effect on continuance commitment.

• Higher equity leads to lower levels of affective and normative commitment, and has no effect on continuance commitment.

• Higher equity leads to higher levels of continuance commitment only.

• Equity has no significant impact on any form of organizational commitment.

Motivating staff by giving them additional responsibility is known as ...

• Delegation

• Delayering

• Job Enrichment

• Job Rotation

What is the definition of motivation?

• process of achieving goals.

• process of determining the task to be done, who will do them and how those task will be managed.

• things that influence a person to behave as he or she does.

• process of monitoring the performance of the organization, identifying deviations between plan and actual results and taking corrective action when necessary.

A set of energetic forces that orginates both within and outside an employee, initiates work-related effort, and determines its direction, intensity, and persistence.

• Engagement

• Motivation

• Effort

• Performance

Improvements in job satisfaction are most likely under Herzberg's two-factor theory when ____________ are improved.

• a) working conditions

• b) base salary

• c) co-worker relationships

• d) opportunities for responsibility