Human Resources Management Final Exam

An action to influence other people to behave regularly is the definition of …

• Ethics

• Motivation

• Effort

• Control

Motivation that comes within a person is called … motivation.

• Extrinsic

• Awareness

• Motivator

• Intrinsic

According to the human resources approach, what can motivate employees other than money and satisfaction is …

• The need for achievement and meaningful work

• Boredom and repetition of tasks

• Wage incentives

• Supervision and direction

A contemporary approach that emphasizes how organizational members seek rewards in work situations is called ...

• Reinforcement Theory

• Content Theory

• Process Theory

• Contemporary Theory

In the hierarchy of needs theory, human needs are divided into the five levels below, EXCEPT ...

• Physiological needs

• Social needs

• Self-esteem needs

• Spiritual needs

The theory put forward by Douglas McGregor about two views on humans, namely positive and negative, is called …

• Theories X and Y

• Two-factor theory

• ERG theory

• Hierarchy of needs theory

ERG theory divides three groups of human needs, namely Existence, Relatedness, and ...

• Goals

• Growth

• Gratification

• Guidance

The theory that says that how behavior in the past influences future actions is …

• Theory of justice

• Expectancy theory

• Reinforcement theory

• Cognitive evaluation theory

What Herzberg focused on in his theory was …

• Assess work

• Predicting work productivity

• Arranging factors of satisfaction and dissatisfaction

• Determine need factors

Which of the following is NOT a theory about job satisfaction is ...

• Scarcity theory

• Equity theory

• Two-factor theory

• Discrepancy theory