LET 3 SEMESTER 1 REVIEW

The first step in continuous improvement is to __________.

• identify the problem

• gather information about a problem

• continuously evaluate performance

• decide what needs improvement

The product of your continuous improvement process is a(n) __________.

• documented plan

• written critique of the performance of individual team members

• service learning plan

• academic success plan

Developing solutions is part of the continuous improvement process. When you develop possible solutions, it is important to __________.

• collaborate with others outside of your team

• brainstorm with your team members

• criticize solutions that are not workable

• judge all solutions with an open mind

The purpose of the Memorandum of Instruction (MOI) is to _________.

• remind your team members what their tasks are

• inform team members about the Continuous Improvement Plan

• analyze what instruct your team members how to perform a task

• worked and what didn’t

__________ is the process of certifying that all requirements of a school, curriculum, etc., have been met.

• Collaboration

• Certification

• Accreditation

• Requirementation

The After Action Review document should compare what you planned to accomplish in your Continuous Improvement Plan with ________________.

• what you actually accomplished

• the problem addressed by the plan

• how individual team members performed

• what you communicated to your Battalion

The act of working together is __________.

• continuous improvement

• collaboration

• mitigation

• socialization

Continuous improvement is __________.

• the ongoing process of improvement

• the continuous process of defining goals and problems

• the ongoing process of working with your Battalion

• none of the above

Your service-learning team is developing a plan of action for a community wide recycling drive. As you plan for all of the tasks that need to be completed, you realize that there is no way that you can accomplish a recycling drive for the whole community in the time that you have for the project.

What should you do?

• Revise the project goal. Instead of trying to cover the whole community, target a realistic number of neighborhoods.

• Scrap the whole plan and try to come up with a more realistic service-learning project.

• Keep going and hope that you can miraculously accomplish it all once you get going.

• Revise the plan of action document from four pages to two by deleting some of the tasks.

Select the proper order of determining goals.

• Strategic, operational, tactical

• Tactical, strategic, operational

• Strategic, tactical, operational

• It does not matter as long as you do them all