Oura Ring Quiz

What should you do before responding to tickets to avoid unnecessary reassignment?

• Check the user's subscription status

• Verify the user's device compatibility

• Review the DOs and DON'Ts guidelines

• • Directly respond to the ticket without further checks

  
  

How can an Oura Member sign up for a free trial using Natural Cycles?

• By purchasing an Oura Ring first

• By applying for a 10% discount on an Annual subscription

• By requesting it from the Customer Service team

• By subscribing to Natural Cycles directly

What options are available for users without an Oura Ring?

• They can sign up for a 10% discount on Natural Cycles and get a discount on the Oura Ring

• They can only access Natural Cycles with the Oura Ring

• They can't receive any discounts or trials

What action should be taken if a user was charged for an Annual subscription but wanted the Oura Free Trial instead?

• Provide them with a discounted offer on Natural Cycles

• Cancel and refund the Annual subscription, offering the link for the Oura Free Trial

• Explain the terms and conditions to the user

• Ignore the request and advise the user to make another purchase

What macro should be used for users who signed up for Oura/Apple Watch but want to switch to another device, like a thermometer?

• Oura onboarding

• User signed up for Oura/Apple Watch but does not want Oura/Apple Watch

• Oura adjusted NC discount

• Oura Free Trial TOG