Listening 101 CMH

What percentage of the information adults receive is gained through listening?

• 75

• 80

• 85

• 90

Which requires the listener to pay more attention - casual/passive listening?

• interactiv

• passie

• active

• casual

Understanding, hearing, and focusing attention are steps in the _____ process.

• observing

• reflecting

• sharing

• listening

Restating the message, asking a question, smiling, and nodding are forms of __________.

• feedback

• actve listening

• reflecting

• understanding

Should a listener pick out main points rather than fixate on details?

• yes

• no

What type of listening allows the listener to solve problems or persuade the speaker?

• casual

• passive

• active

• reflective

Passive listening is sometimes called _______________ listening.

• passive

• active

• casual

• inactive

When you listen to your favorite musical artist's new song you are likely engaging in ________________ listening.

• casual

• active

• inactive

• assertive

If a listener tilts his face from the speaker and leans against the back of the chair does this show interest in the conversation?

• yes

• no

Failing to notice the speaker's facial expression is a ________________ listening habit.

• good

• casual

• active

• poor