TPH Workplace Violence Policy Quiz

The TPH Workplace Violence Policy can be found:

• in the Z-Drive

• G-Drive and TPH intra-net

• H-Drive and internet

The Health and Safety Manual relating to Personal Safety and has been developed for the following purposes:

• - To increase staff awareness of personal safety issues

• - To identify strategies to enhance staff personal safety

• - To create a user-friendly resource for staff

• All options

Personal safety is a shared responsibility between yourself, your manager and your peers. Remove yourself from the situation whenever you feel that something is not right (intuitive feeling).

• Both statements are true.

• The first statement is false and the second statement is true.

• The first statement is true and the second statement is false.

• Both statements are false.

Fill in the blank: For Staff who have been issued a cellphone please be advised that cell phones _______work in elevators, underground parking and in some offices and buildings.

• always

• may not

At anytime, if a staff is concerned about his/her personal safety or is unsure of the safety of a situation:

1. Remove yourself from the situation.

2. Call the police if necessary.

3. Notify your manager as soon as possible.

• True

• False

• Only during work hours

Aggression can start with a mood change, progress to an increase in volume of voice, angry speech, and escalate to physical aggression with hitting and kicking.

• True

• False

Invading personal space when someone is verbally can provoke and escalate into physical aggression.

• True

• False

• Sometimes

• Only during a full moon

Two staff, Bit and Pagal are verbally fighting. Intervening by being soft spoken, speaking clearly, effective listening and validating feelings are examples of:

• De-escalation techniques

• Escalation strategies

Violence includes:

• • the exercise of physical force by a person against a worker or another person

• • an attempt to exercise physical force against a worker that could cause physical injury

• • a statement or behaviour that it is reasonable for a worker to interpret as a threat to exercise physical force

• All options

Report a violent incident promptly to:

• The police, emergency services, supervisor and staff that could be harmed

• Don't report, snitches get stitches