OB MCQs

Organization structure primarily refers to

• how activities are coordinated & controlled

• how resources are allocated

• the location of departments and office space

• the policy statements developed by the firm

The purpose of job enrichment is to

• expand the number of tasks an individual can do

• increase job efficiency

• increase job effectiveness

• increase job satisfaction of middle management

Strategic planning as a broad concept consists of

• corporate strategy and business strategy

• strategy formulation and strategy implementation

• inputs and outputs

• environmental analysis and internal analysis

According to Herzberg, which of the following is a maintenance factor?

• Salary

• Work itself

• Responsibility

• Recognition

A major problem with a task force type of management is

• there is no logical basis for task force information

• its status is too inflexible

• accountability

• lack of planning

Individuals such as Albert Einstein, Edwin Land and Steven Jobs lead through which type of power?

• Legitimate

• Reward

• Expert

• Charismatic

Communication begins with

• encoding

• idea origination

• decoding

• channel selection

Functional managers are responsible

• for a single area of activity

• to the upper level of management and staff

• for complex organizational sub-units

• for obtaining copyrights and patents for newly developed processes and equipment

Policies are sometimes defined as a(n)

• shortcut for thinking

• action plan

• substitute for strategy

• substitute for management authority

The problem-solving process begins with

• clarification of the situation

• establishment of alternatives

• identification of the difficulty

• isolation of the cause