THE ENTERPRISE AMBASSADORS CRM MASTER CLASS

THE ENTERPRISE AMBASSADORS CRM MASTER CLASS

Professional Development

20 Qs

quiz-placeholder

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THE ENTERPRISE AMBASSADORS CRM MASTER CLASS

THE ENTERPRISE AMBASSADORS CRM MASTER CLASS

Assessment

Quiz

Professional Development

Professional Development

Medium

Created by

Onyinyechi Preachers

Used 40+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a key component of empathy in interpersonal communication?

Interrupting

Understanding

Assuming

Ignoring

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Constructive feedback focuses solely on pointing out mistakes.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is goal setting?

A random wish or desire

The process of identifying specific objectives and creating a plan to achieve them

A form of daydreaming without taking action

Following someone else’s objectives

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why should goals be realistic and achievable?

To avoid setting goals at all

To set challenging targets

To have a sense of direction

To prevent frustration and disappointment

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The acronym SMART stands for Specific, Measurable, Achievable, Relevant, and ___________.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of a measurable goal?

Improve teamwork

Increase sales by 10% in the next quarter

Enhance company culture

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In SWOT analysis, what does the "W" stand for?

Weaknesses

Winning

Workable

Worthy

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