KYC- Dec 26

The user uploaded a masked Aadhaar thrice and refuses to upload any other documents. What activities will you take from your end?

• Will verify the Account blindly

• Will force the user to upload unmasked Aadhaar

• Will initiate Authbridge verification

• Will block the account

What types of documents do we accept from Nepal user?

• Nepal Citizenship card, Passport , Nepal DL & NMC (Nepal Medical council) card

• Nepal Citizenship card

• Passport, Nepal DL& Adhar card

• Voters id, Nepal Citizenship card, Passport , Nepal DL & NMC (Nepal Medical council) card

When will the system update the KYC verification to "UNVERIFIED"?

• Once the user purchase the plan

• Once the Video plan was activated

• 6 hours after purchase

• Not sure

What is the difference between the KYC verification mandatory and the status of need verification?

• Both are same

• KVM: Access restricted to all the components

  NV: Access given to all the components"

• KVM: Access restricted to all the components

  NV: Access restricted to video page."

• KVM: Access given to all the components

  NV: Access restricted to all the components."

What are the emails we will send to the user during the re-verification process?