Controlling Quiz-2

Identify the function of management which aims that activities conform to the standards set so that organisational goals are achieved.

• Planning

• Controlling

• Direction

• None of these

Answer explanation

Controlling is the function of management that ensures activities adhere to set standards, leading to the achievement of organizational goals.

__________ is the first step in the process of controlling.

• Measurement of actual performance

• Setting performance standards

• Analysing deviations

• Taking corrective action

Answer explanation

Setting performance standards is the first step in controlling. It involves establishing criteria to measure actual performance against and serves as a benchmark for evaluating deviations and taking corrective action.

Which of the following is an importance of controlling?

• Costly affair

• Ensures order and descipline

• Both the above

• None of these

Answer explanation

Controlling is important as it ensures order and discipline in an organization.

Which of the following is a limitation of controlling?

• Judging accuracy of standards

• Little control on external factors

• Both the above

• None of these

Answer explanation

Controlling has a limitation of little control on external factors.

In case, the deviation cannot be corrected through managerial action, what should be done?

• Standards may have to be revised.

• Control through CCTVs should be ensured.

• Existing controlling process should be changed/modified.

• Sample checking should be done.

Answer explanation

If the deviation cannot be corrected through managerial action, the standards may have to be revised.

The last step in the controlling process is:

• Analysing deviations

• Comparing actual performance with standards set

• Taking corrective action

• Measurement of actual performance

Answer explanation

The last step in the controlling process is taking corrective action. It involves addressing any deviations from the set standards and making necessary adjustments to ensure desired performance.

The need for the controlling function is felt in:

• Business organisations

• Political organisations

• Social organisations

• All of these

Answer explanation

The controlling function is needed in business, political, and social organizations to ensure effective management and achieve desired outcomes.

Which of the following is not a feature of controlling?

• Controlling is a positive process.

• Controlling is a dynamic process.

• Controlling improves employee’s motivation.

• Controlling is an all pervasive function.

Answer explanation

Controlling improves employee's motivation because it helps in monitoring and evaluating performance, setting standards, and taking corrective actions.

In a marketing firm, the Financial Manager pays more attention towards an increase of 3% in the marketing cost as compared to a 15% increase in the courier expenses. Identify the concept being used by the manager.

• Management by exception

• Critical point control

• Corrective action

• None of these

Answer explanation

The concept being used by the manager is Critical point control.

Yash runs a logistic company. The Tour Incharges of each trip in the company are expected to submit a report to the Event Manager on the completion of every trip. Identify the step in the controlling process being described in the above lines.

• Setting of standards

• Measurement of actual performance

• Taking corrective action

• Analysing the deviations

Answer explanation

The step being described in the given lines is the measurement of actual performance, where the Tour Incharges submit a report on the completion of every trip to the Event Manager.