SMG Emergency protocols

In case of emergency, where is the assembly area?

• Back Office

• Marina South Pier MRT Station Exit A (street level)

• Near Exit door

• MSP level 1

When the first fire alarm is sounded; Which doors will be opened?

• Main Entrance

• Main Exit

• Emergency Exits

• Server Room

What is the action to take when the first fire alarm is sounded?

• Secure all important files and valuable items

• Gather all visitors to the main entrance of the gallery

• Wait for the second fire alarm

• Ignore the alarm unless you see/ smell smoke

What is the action to take when the second fire alarm is sounded?

• Do not allow anyone to use the lifts

• Seek shelter in the gallery

• Make a round in the gallery to ensure everyone is out

• Usher all visitors according to the evacuation route

Upon receiving a bomb threat, what is the first action to take?

• Contact the Police immediately

• Evacuate all visitors from the gallery

• Immediately contact the building maintenance team

• Assess the seriousness of the situation

In the event of a major structural emergency, what is the initial step?

• Staff and building management team will assess the seriousness of the situation

• Evacuate all visitors immediately

• Call the Police

• Ring the Fire alarm

What is the appropriate action if a visitor sustains a serious injury in an accident?

• Apply basic first aid

• Call the Police

• Evacuate all visitors

• Immediately call the ambulance and cordon off the area

How should staff respond to a visitor who is ill?

• Administer basic first aid

• Sit the person down to rest

• Rush to get an AED

• Call the ambulance and cordon off the area

What should staff do in the event of acts of extreme disturbance or violence?

• Confront the individuals personally

• Bring the individual to a private location

• Contact the Police immediately

• Continue normal gallery operations

If there are acts of major mischief or vandalism, what is the first action?

• Confront the person(s) responsible

• Resume normal gallery operations

• Call the Police and apprehend the responsible person(s) if still present

• Make a Police Report and cordon off the area