E-commerce Quiz

What is e-commerce?

• Exchanging goods through barter system

• Renting products to customers

• Selling goods in physical stores

• Buying and selling goods using the internet

Which e-commerce model involves selling products or services to other businesses?

• Business to business (B2B)

• Business to consumer (B2C)

• Consumer to consumer (C2C)

• Consumer to business (C2B)

What is a benefit of e-commerce in terms of operating costs?

• Increased operating costs compared to physical stores

• No impact on operating costs

• Reduced operating costs

• Highly unpredictable operating costs

What trend is shaping the e-commerce landscape in terms of customer experience?

• Increased use of traditional marketing methods

• No focus on customer experience

• Decreased focus on personalization

• Use of machine learning for personalized customer experience

Which social media platforms are mentioned as huge drivers for brands to acquire new sales?

• Facebook and LinkedIn

• Twitter and Snapchat

• Pinterest and Reddit

• Instagram and TikTok

What is a key consideration for entrepreneurs or business leaders starting an e-commerce business?

• Ensuring the business blends in with competitors

• Avoiding digital marketing strategies

• Making sure the business stands out using digital marketing

• Ignoring the crowded space of e-commerce

What is the Google program that helps in marketing, building, and supporting e-commerce businesses?

• Google IT Support Professional Certificate

• Google Data Analytics Professional Certificate

• Google Project Management Professional Certificate

• Google Digital Marketing & E-commerce Professional Certificate

Which program by Google is specifically designed to support e-commerce businesses?

• Google IT Support Professional Certificate

• Google Data Analytics Professional Certificate

• Google Project Management Professional Certificate

• Google Digital Marketing & E-commerce Professional Certificate

What does ERP stand for?

• Enterprise Resource Planning

• Enterprise Resource Program

• Enterprise Recycling Program

• Environmental Resource Planning

Which of the following business functions would use Enterprise Resource Planning?

• Hiring new staff

• Legal strategies

• Customer relationship management

• Market entry strategies