EIS Chapter 1 Part 1_1

_____, are systems that help managers and companies improve their performance by enabling them to seamlessly share data among departments and with external business partners.

• Entrepreneurial systems

• Enterprise Information System

• Enhancement System

SCM stands for ___

• Strategic chain management

• Supply collaborative management

• Supply chain management

CPFR stands for...

• Coordinated planning, forecasting and replenishment

• Collaborative planning, forecasting and replenishment.

• Collaborative planning, forecasting and reinforcement.

__ helps you keep your customer's contact details up to date, track every interaction they have with your business, and manage their accounts.

• CRM

• SCM

• BPM

• CSRM

Choose the correct reason for companies misgrating to Enterprise systems.

• High initial costs to purchase or lease the system.

• Business value deterioration.

• Selecting the appropriate system is time-consuming, complex, and expensive.

A Knowledge Management system helps organisations manage clients.

• True

• False

____ helps organisations identify, select, organize, disseminate, and share information and expertise.

• CRM

• SCM

• KM

Implementing ERP systems is highly complex and cannot be used by non-technical people.

• True

• False

Redesigning of too many business process is an added advantage to to the implementation of enterprise system

• True

• False

Choose two (2) correct answers to reasons companies migrate to enterprise systems

• Business value deterioration

• Customer loyalty

• Easy maintenance of legacy system

• Lack of skilled staff