Consumer protection Quiz-1

Who among the following is not considered a consumer under the Consumer Protection Act, 2019?

• A person who buys any goods for a consideration which has been paid.
• A person who avails of any service for a consideration which has been promised.
• A person who avails of a service for a commercial purpose.
• Any user of goods when such use is made with the approval of the buyer.

Aarushi purchased a pack of biscuits. When she opened it, she felt the biscuits were stale. She carefully read the label on the pack of biscuits which mentioned: ‘‘If you are not satisfied with the product quality, write to our Customer Care Cell at Bell Foods Pvt. Ltd. B/321, Jalandhar, Punjab.’’ The biscuit company has set up its own consumer service and grievance cell to promote and protect the following right :

• Right to Safety
• Right to be Heard
• Right to be Informed
• Right to Consumer Education

For quality certification, consumer must look, while purchasing Jewelry?

• ISI
• FPO
• AGMARK
• HALLMARK

Consumer has the right to file a complaint in case of disatisfaction with goods or services in grievance cell. Which consumer right is it?

• Right to seek redressal
• Right to be heard
• Right to be informed
• None of these

The complaints filed in the State Commission are where the value of goods and services, along with the compensation claimed is:

• More than ₹ 20 lakhs but less than ₹ 1 crore

• More than ₹ 1 crore but less than₹10 crore

• Less than ₹20 lakhs

• More than ₹10 lakhs but less than ₹20 lakhs

The consumer organisation ‘Consumer Guidance Society of India (CGSI)’ is located in:

• Mumbai
• Delhi
• Chennai
• Kolkata

The Consumer Protection Act, 2019 provides __________ consumer rights.

• 4
• 5
• 6
• 7

To provide protection to the consumers against the improper behaviour of the producers and sellers is called .

• Consumers Ampathy
• Consumer Protection
• Consumer Welfare
• Consumer Education

When a single consumer fails to get his rights protected, he seeks the help of __________.

• Trade Union
• Consumer Association
• Labour Union
• None of these

Don’t purchase in haste’, this is an important __________ of the consumer.

• Responsibility
• Right
• Act
• All of these