John, a teacher, notices that one of his students always seems disengaged and uninterested in class. Assuming that the student lacks motivation, John starts providing additional encouragement and support. John's behavior reflects the sociological concept known as the ___________.

• Thomas Theorem

• Role Exit

• Copresence

• Embodied Status

Employees at a call center often encounter difficult and irate customers. Despite their personal feelings, they are required to remain calm, composed, and maintain a friendly tone during interactions. The concept that best relates to this situation is

• Emotional intelligence

• Emotional labor

• Emotional expression

• Emotion work

Jake often acts impulsively, driven by his immediate desires and seeking instant gratification without considering the consequences. His behavior is primarily directed by his unconscious instincts and primal urges. In psychological terms, Jake's impulsive and pleasure-seeking aspect is best described as his _______________.

• Ego

• Id

• Superego

• Subconscious

Sarah is a manager at a company where she is expected to attend important meetings, but at the same time, she's responsible for meeting tight project deadlines. When these commitments clash, Sarah experiences a sense of inner conflict. In sociological terms, Sarah is dealing with _______________.

• Role exit

• Role strain

• Role conflict

• Role performance

In a bureaucratic organization, employees find that decisions are often made based on a set of formal rules and regulations rather than personal relationships. Despite their individual preferences, they realize the influence of the organizational structure on decision-making processes. This situation is best explained by the work of which sociological theorist?

• Durkheim

• Marx

• Weber

• Cooley

What sociological concept specifically refers to a person's social status that is immediately apparent based on physical characteristics, such as race or gender, without the need for explicit information?

• Achieved status

• Ascribed status

• Master status

• Embodied status

What is an example of a total institution?

• A local community center

• A neighborhood coffee shop

• A maximum-security prison

• A public library

Which social situation best illustrates Cooley's concept of the "front stage," where individuals actively manage their behavior to create a specific impression?

• Relaxing at home

• Job interview

• Chatting with close friends

• Exercising at the gym

Mia is a devoted parent who actively participates in her child's school activities. However, she also has a demanding job that often requires her to travel for business. When her work schedule clashes with her child's important school events, Mia is facing a situation known as _________________.

• Role conflict

• Socialization

• Play Stage

• Role Strain

Which social situation best illustrates Cooley's concept of the "back stage," where individuals actively manage their behavior to create a specific impression?

• Relaxing at home

• Your first week at a new job

• Meeting your partner's parents for the first time

• Giving a class presentation