Cultural Competency in Healthcare Quiz

What was Najma's initial reaction to the healthcare system in the United States?

• She was relieved and grateful for the care she received

• She was confused and frustrated by the differences from her home country

• She immediately understood and adapted to the new system

• She was indifferent and didn't care about the healthcare system

Why did Najma feel embarrassed and scared to ask questions during her appointment?

• She was afraid of the doctor's reaction

• She didn't want to appear ignorant or disrespectful

• She was too shy to speak up

• She didn't think her questions were important

What did Najma throw away after receiving it from the clinic?

• A prescription for medication

• A pamphlet about healthy living

• A list of iron-rich foods and recipes

• A referral to a specialist doctor

What did Najma's neighbor do to help improve her experience with the healthcare system?

• She taught Najma how to cook iron-rich foods

• She scheduled another appointment for Najma

• She gave Najma money to pay for medical expenses

• She accompanied Najma to all her appointments

What did the healthcare team at Najma's clinic learn from cultural competency seminars?

• How to avoid treating patients from different cultures

• How to charge patients for medical services

• How to perform medical procedures more efficiently

• How to communicate more effectively with patients from different cultures

What did the nurse explain to Najma about the purpose of the forms she had to fill out?

• They were for the nurse to keep track of patients' personal information

• They were for the doctor to remember every patient over time

• They were for the clinic to charge Najma for the appointment

• They were for the police to investigate her background

What did the doctor explain to Najma about anemia?

• It was a common illness in the United States

• It could make her very sick in the future even if she didn't feel sick now

• It was caused by eating too much iron-rich food

• It was a temporary condition that would go away on its own

What did Najma ask the doctor if she could become in the future?

• A member of the healthcare team at the clinic

• A nurse at the clinic

• A medical interpreter for Somali patients

• A community partner to help other patients like herself