BBB1014 Revision Quiz (Finals)

A written statement that explains the job content, environment, and conditions of employment is called a ________.

• job specification

• job preview

• job manual

• job description

Which one of the following is considered to be the last stage of group development for permanent work groups?

• Performing

• Norming

• Storming

• Adjourning

Recruitment is the process of ________.

• moving employees laterally to reduce intra-organizational supply-demand imbalances

• locating, identifying, and attracting capable applicants

• screening job applicants to determine who is the best

• selecting candidates to fill open positions

______ refers to the process of monitoring, comparing, and correcting work performance.

• Controlling

• Checking

• Measuring

• Verifying

Which one of the following refers to the overall output of goods or services produced divided by the inputs needed to generate that output?

• Yield

• Efficiency

• Effectiveness

• Productivity

A ________ system rewards employees for the job competencies they demonstrate.

• piece-rate pay

• skill-based pay

• variable pay

• performance-based pay

Disturbances that interfere with the transmission, receipt, or feedback of a message are called ________.

• screens

• filters

• distractors

• noise

According to the path-goal theory, a leader who is friendly and shows concern for the needs of subordinates is termed ________.

• directive

• achievement oriented

• participative

• supportive

Clay is a transactional leader who can provide tangible rewards for good performance for his employees. Clay holds ________ power.

• reward

• legitimate

• coercive

• referent

Organizational ________ is a measure of how appropriate organizational goals are and how well an organization is achieving those goals.

• productivity

• effectiveness

• efficiency

• yield