Human Computer Interaction

A process in which two or more parties influence each other in making plans, policies, or decisions. It is restricted to decisions that have future effects on all those making decisions or on those represented by them.

the word comes from the greek root pathos, which means "emotion, feeling, suffering, or pity."

allows you to expand the number of angles you consider when you make something - it increases your horizon

three empathize mode

give the two types of users

give one type of participation

list all the user characteristics

list all the key user characteristics

list all the three classifying users

user's level of expertise classifications: