RRHH 1.31

through the observation of business activity, it is possible to perceive both deficient aptitudes and attitudes or those that can be improved through adequate training

• complaints

• direct observation

• questionnaires

• interviews

addressed both to workers likely to receive training in the future and to the clients they serve

• complaints and suggestions mailbox

• training committees

• interviews

• questionnaires

in almost every company there is usually a box of this type that, interpreted with sufficient skill, can give us information about the organization's training needs.

• direct observation

• traditional training

• complaints and suggestions mailbox

• e-learning

with the employees themselves, about the performance of their work and their aspirations for the future. Interviews with their direct bosses are also useful, as they offer them the opportunity to communicate deficiencies or possible improvements in the work by their subordinates

• interviews

• training committees

• direct observations

• rotating

they can be formed both by workers from different hierarchical levels within the same department and by personnel from different departments within the same hierarchical level. They try to analyze not only the deficiencies or improvements with respect to the jobs that are currently performed, but also the possible future needs of the position based on technological, legal, organizational changes, etc., so that, when the change arrives, the workers are already trained to assume the position

• mentoring

• training committees

• coaching

• traditional training

that in which a trainer imparts knowledge to a group of workers in a classroom. This type of business training should not be confused with academic training (universities,...), since it is aimed at a different public that pursues different objectives. The methodology must always be active, entertaining, innovative (audiovisual media) and aimed at achieving very specific objectives

• traditional training

• e-learning

• rotating

• coaching

these are complete courses taught over the Internet, with an online tutor to resolve doubts and clarify. In addition, a virtual campus is usually created through chats, forums, etc., to be able to communicate and exchange experiences with other people who are also taking the course at that time. This type of training is in great demand due to its low costs and the absence of time and space limitations

• interviews

• mentoring

• e-learning

• coaching

consists of carrying out different types of recreational-sports and adventure activities in the open air, normally in close contact with nature, such as canyoning, rafting, zip-lining, rappelling, etc. . The essential objective is to develop fundamental aspects in professional relationships such as teamwork, communication, leadership skills, etc., through the different situations that occur throughout the activity

• mentoring

• direct observation

• coaching

• outdoor training

making the worker go through different positions within the company, in relatively short periods of time. The objective is that the worker has a comprehensive vision of the company, which will provide him with unbeatable training in all the processes of the organization. It is a type of training widely used for the development of potential managers

• rotating

• e-learning

• mentoring

• questionnaires

a type of training used almost exclusively for managers. It consists of a series of individual interviews with a coach (trainer) in which the worker chooses a topic that worries him. The coach listens, questions and makes observations. The purpose is to help the worker find solutions for himself, so that in this way he can achieve his objectives. It deals more with the development of new behaviors than with the technical aspects of the job. The coach is normally an external expert and the training is specifically oriented towards concrete problems and short-term solutions 

• direct observation

• therapy

• coaching

• mentoring