Negotiation Skills - Heeter - APP Exam 1
Quiz
•
Mathematics
•
Professional Development
•
Practice Problem
•
Easy
+9
Standards-aligned
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22 questions
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1.
CLASSIFICATION QUESTION
3 mins • 1 pt
Organize these options into the right categories of either positional negotiation or principled negotiation
Groups:
(a) Positional
,
(b) Principale
Goal of "winnin"
Goal of solving problem in a way that is mutually beneficial or agreeable to both sides
Attempt to convert other to your point of view
Communication is key
Generally starts and ends with both parties entrenched in positions
Both sides provide input to to solution
Focus on the problem over people
Haggling
Create multiple solutions vs a single option
Attempt to appeal to other parties emotions
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
When it comes to negotiation types which of the following are considered positional (SATA)
Win-Lose
Lose-Win
Lose-Lose
Win-Win
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When it comes to negotiation types which of the following are considered principled
Win-Lose
Lose-Win
Lose-Lose
Win-Win
4.
MATCH QUESTION
1 min • 1 pt
Match the following negation types with their descriptions
Win-win
Appeasing, "giving in" to maintain relationship
Win-lose
Cooperative, most sustainable long term approach
Lose-Lose
Competitive, authoritarian, little flexibility
Lose-win
Entrenched positions; won't agree at any cost
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All of the following are pivotal in principled negations EXCEPT
Active listening
Haggling
Asking questions
Communicating with a purpose
Exploring options
Tags
CCSS.RI.8.1
CCSS.RI.8.8
CCSS.RL.11-12.1
CCSS.RL.8.1
CCSS.RL.9-10.1
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following acronyms is useful in principled negations if an agreement is not met
BATNA
DARN-CAT
PCPP
SOAP
Tags
CCSS.RI.8.1
CCSS.RI.8.8
CCSS.RL.11-12.1
CCSS.RL.8.1
CCSS.RL.9-10.1
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Select all of the following which should be used when approaching tense situations
Mock
Mirror
Empathize
Employ Labeling
Slow down
Answer explanation
The last one not included would be reassure.
-smile and use a calm, reassuring voice
Tags
CCSS.RL.11-12.3
CCSS.RL.6.3
CCSS.RL.7.3
CCSS.RL.8.3
CCSS.RL.9-10.3
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