Negotiation Skills - Heeter - APP Exam 1

Negotiation Skills - Heeter - APP Exam 1

Professional Development

22 Qs

quiz-placeholder

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Negotiation Skills - Heeter - APP Exam 1

Negotiation Skills - Heeter - APP Exam 1

Assessment

Quiz

Mathematics

Professional Development

Practice Problem

Easy

CCSS
RI.8.1, RL.8.3, RI.8.8

+9

Standards-aligned

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22 questions

Show all answers

1.

CLASSIFICATION QUESTION

3 mins • 1 pt

Organize these options into the right categories of either positional negotiation or principled negotiation

Groups:

(a) Positional

,

(b) Principale

Goal of "winnin"

Goal of solving problem in a way that is mutually beneficial or agreeable to both sides

Attempt to convert other to your point of view

Communication is key

Generally starts and ends with both parties entrenched in positions

Both sides provide input to to solution

Focus on the problem over people

Haggling

Create multiple solutions vs a single option

Attempt to appeal to other parties emotions

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

When it comes to negotiation types which of the following are considered positional (SATA)

Win-Lose

Lose-Win

Lose-Lose

Win-Win

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When it comes to negotiation types which of the following are considered principled

Win-Lose

Lose-Win

Lose-Lose

Win-Win

4.

MATCH QUESTION

1 min • 1 pt

Match the following negation types with their descriptions

Win-win

Appeasing, "giving in" to maintain relationship

Win-lose

Cooperative, most sustainable long term approach

Lose-Lose

Competitive, authoritarian, little flexibility

Lose-win

Entrenched positions; won't agree at any cost

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All of the following are pivotal in principled negations EXCEPT

Active listening

Haggling

Asking questions

Communicating with a purpose

Exploring options

Tags

CCSS.RI.8.1

CCSS.RI.8.8

CCSS.RL.11-12.1

CCSS.RL.8.1

CCSS.RL.9-10.1

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following acronyms is useful in principled negations if an agreement is not met

BATNA

DARN-CAT

PCPP

SOAP

Tags

CCSS.RI.8.1

CCSS.RI.8.8

CCSS.RL.11-12.1

CCSS.RL.8.1

CCSS.RL.9-10.1

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Select all of the following which should be used when approaching tense situations

Mock

Mirror

Empathize

Employ Labeling

Slow down

Answer explanation

The last one not included would be reassure.

-smile and use a calm, reassuring voice

Tags

CCSS.RL.11-12.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3

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