A2 chap15

One of the emotional intelligence competencies that refers to one's ability to sense other's feelings and show empathy.

When a manager couldn't control his temper and lashes out on his employees, he/she is said to lack of which of the following EI ?

• self-awareness

• social skills

• self-management

• self-manipulation

This theory suggests that leaders are born with the ability to lead and have charisma.

• Trait theory

• Great person theory

• Great leader theory

• Charismatic theory

This leadership theory suggest that some of the skills can be learnt to lead people such as technical, human and conceptual skillsets.

When a manager can adapt his leadership style based on different situations arise in the workplace or relationships with employees, this approach aligned with which of the theory ?

• power and influence

• great man

• contingency

• transactional

As a manager working in Uniqlo outlet, list one personal quality that is important to become a successful leader.

Informal leader is one who can influence the management and get support from the senior managers.

• true

• false

A formal position of employees who are appointed to watch over people's work but not a decision-making role.

• informal leader

• managers

• supervisors

• monitor role

When top management attempt to change or transform the culture of organization to achieve

improved performance, they are likely to adopt which approach according to leadership theory.

• transactional

• persuasive

• transformational

• transitional

On a scale of 1-10, how likely are you to become a leader in a group activity with your peers/friends.