Zoom phone quiz

Can I use my international phone number to send SMS messages?

• True

• False

Each SMS message can contain up to 500 characters as this is the standard SMS character limit. When sending a message longer than 500 characters, the Zoom desktop client or mobile app will automatically segment the message. You will see a single message on the Zoom desktop client and mobile app, but your recipient may see several messages.

• True

• False

The user is getting the “Reach Rate Limit” prompt when sending SMS messages. What is the correct confluence article to resolve the issue?

Answer explanation

https://zoomvideo.atlassian.net/wiki/spaces/MTTW/pages/2281048313/How+to+increase+the+SMS+daily+rate+limit+in+Zoom+Phone

Customer is unable to assign license but they have Zoom United Pro or Business, what is the cause of the issue?

• User doesn't have Zoom one pro license

• No phone number assigned to the user

• Phone Management System is not yet configure

• none of the above

How does Support help fix the “This address could not be validated” errors for customers who are not able to successfully add a known address to their “Emergency Address” list?

• This process is divided between Address Validation and Carrier 911 Address Validation.

• This process is divided between Zoom Address Validation and Carrier 911 Address Validation

• The process is divided between Zoom Address and Carrier 911 Address.

• None of the above