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Zoom phone quiz

Authored by Paul Manuel

Professional Development

Professional Development

Used 2+ times

Zoom phone quiz
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5 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

Can I use my international phone number to send SMS messages?

True

False

2.

MULTIPLE CHOICE QUESTION

2 mins • 20 pts

Each SMS message can contain up to 500 characters as this is the standard SMS character limit. When sending a message longer than 500 characters, the Zoom desktop client or mobile app will automatically segment the message. You will see a single message on the Zoom desktop client and mobile app, but your recipient may see several messages.

True

False

3.

OPEN ENDED QUESTION

2 mins • 20 pts

The user is getting the “Reach Rate Limit” prompt when sending SMS messages. What is the correct confluence article to resolve the issue?

Evaluate responses using AI:

OFF

Answer explanation

4.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

Customer is unable to assign license but they have Zoom United Pro or Business, what is the cause of the issue?

User doesn't have Zoom one pro license

No phone number assigned to the user

Phone Management System is not yet configure

none of the above

5.

MULTIPLE CHOICE QUESTION

3 mins • 20 pts

How does Support help fix the “This address could not be validated” errors for customers who are not able to successfully add a known address to their “Emergency Address” list?

This process is divided between Address Validation and Carrier 911 Address Validation.

This process is divided between Zoom Address Validation and Carrier 911 Address Validation

The process is divided between Zoom Address and Carrier 911 Address.

None of the above

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