Management and leadership Quiz

. _____ is the process of guiding the development, maintenance, and allocation of resources needed to attain organizational goals.

• Functional coordination

• Stratetic Planning

• Management

• Tactical Planning

• Motivation

Management involves.....

• Planning

• Organizing

• Controlling

• Leading

• All of the Above

. _____ planning is the creation of long-range, comprehensive objectives and the development of long-term courses of action.

• Tactical

• Strategic

• Operational

• Supervisory

• Functional

Manila Water, the provider of the water and sewerage services in the capital of the Philippines has purchased the government owned water and sewerage system for the entire country.  It promises to make the nation's water and sewerage system run as efficiently and profitably as the one it operates in Manila.  To achieve this goal, Manila Water's top management will first need to engage in _____ planning to determine what resources are needed to achieve this goal. 

• Tactical

• Operational

• Supervisory

• Strategic

• Functional

_____ planning is short-range, detailed planning that is based on long-range planning.  It typically has a time frame that is less than one year long.

• Functional

• Procedural

• Strategic

• Tactical

• Hand-On

The world’s largest bank, Deutsche Bank, set as its objective to make its brand name as recognizable in the United States as FedEx and Visa are over the next ten years.  The implementation of this long-range plan would require _____ planning.

• Functional

• Tactical

• Supervisory

• Autocratic

• Democratic

A _____ is a formal document that states an organization’s purpose and reason for existing and describes its basic philosophy.

• Corporate Manifesto

• Contingency Plan

• Mission Statement

• Company Proclamation

• Statement of Existence

Dean Jager is the supervisor of the volunteer staff at the Booth Western Art Museum.  He makes the work assignments, determines work schedules, and makes sure the museum uses all its volunteer staff efficiently. Jager is involved in _____ planning.

• Stratetic

• Hands-On

• Functional

• Operational

• Procedural

Management needs to be prepared to deal with problems and seize opportunities as they arise.  A company often identifies alternative courses of action to be taken if events undercut a strategic or tactical plan.  These are called _____ plans.

• Functional

• Participative

• Procedural

• Technical

• Contingency

_____ is the process of arranging the structures and relationships of human and material resources to carry out an organization's plans.

• Leadership

• Organizing

• Communicating

• Planning

• Controlling