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Hospitality Industry Overview

Authored by Anna Drapczynski

Business

9th - 12th Grade

Used 5+ times

Hospitality Industry Overview
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23 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What is the primary focus of all sectors of the hospitality industry?

Discretionary Income & Free TIme

Customer / Customer satisfaction

Ensure the best possible customer experience

Meeting essential needs of customers

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the below does not belong to the Accommodations/Lodging Sector?

Motels

Hotels

Bed & Breakfast

Restaurants

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are the 3 factors that drive the health of the industry?

the economy

technology advancement

availability of workers

political state of country

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of the following are common characteristics across all sectors of the industry?

Disposable income & free time

Customer satisfaction

the availability of workers

Intangible products

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You can't touch, feel, or wear hospitality. This description best aligns with which of the below characteristics of the hospitality industry?

Customer satisfaction

The industry never sleeps

Intangible products

Disposable income and free time

Perishable

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This metric is used to measure a hotel's performance based on total available rooms.

Key performance indicator

Revenue per Available Room

Average Daily Room Rate

Occupancy Rate

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

RevPAR is a more accurate reflection of the performance of a hotel compared to ADR.

True

False

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