Finance Simplified

Before a customer goes to CarMax.com, they've decided:

• I want a vehicle

  I need a vehicle

• To sell a car

• to research car prices
• to visit a different car website

If a customer starts online they can?

• Transfer a vehicle

• Hold a vehicle

• Pre-Qual

• All of the Above

Is the vehicle dose not fit their budget, what tool should you use?

• Budget calculator or financial planning tool
• pre-qual

• FBS

• Investment portfolio

Is the customer is going through Outside Financing, what tool should you use to compare rates?

• Retirement savings calculator
• Pre-Qual

• Mortgage payment calculator
• Car loan calculator

What should you invite the customer to complete at your desk before they browse the lot?

• Start a game of chess
• Complete a pre-qual

• Watch a movie
• Take a nap

When discovering a customers budget, what should you use to introduce a pre-qualification?

• Power Statements

• Bank statement
• Income verification
• Credit score