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EDHI-200 Communication

Authored by Micah Longjohn

Education

University

Used 2+ times

EDHI-200 Communication
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7 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the heart and soul of good listening?

Sympathy

Empathy

Asking open questions

Validating

2.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

What are the best ways to show interest?

Leaning in

Leaning back and looking interested

Crossing your arms and legs

Having open body language

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

When listening to others you should...

Repeat what they say

Tell them your thoughts

Nod and smile

Give them unsolicited advice

4.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

What should be featured within an email?

Your personal cellphone

A greeting

Sign off

A meme

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which statement means: "To convey interest. To encourage another person to keep talking."

Restating

Clarifying

Encouraging

Validating

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which statement means: "To help the person evaluate their own feelings after hearing them expressed by someone else."

Reflecting

Summarizing

Restating

Clarifying

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are good listening skills?

Patience, Embracing silence, and Interrupting

Reflecting back, Working backwards, and Embracing silence

Patience, Reflecting back, and Asking closed questions

Reflecting back, Avoid interruptions, and Avoiding silence

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