SEIP - Day I Pre training assessment
Authored by Rajesh PJ
Business
Professional Development
Used 1+ times
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20 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Why do customers choose Himalaya retail store for shopping?
Great deals
Cost effectiveness
Personalized shopping
Unique product variants of single brand
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What are the key roles & responsibilities of store executive?
Store operations
Customer engagement
Inventory management
Driving sales & promotions
Vendor management
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You should focus in which of the following while handling the customer objections?
Selling product
Building customer relationship
Both
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following selling techniques helps you to increase the average bill value at store?
Upselling
Cross selling
Both
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following will you demonstrate while addressing the customer complaint / objection?
Assurance
Reliability
Empathy
Blame game
6.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Wrinkles and fine lines are formed due to the loss of ____________?
Melanin
Collagen
Sebum
Elastin
7.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What are the benefits of using face scrub?
Minimizes pores
Removes deep-seated impurities
Firms the skin
Boosts new cell formation
Improves blood circulation
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