SEIP - Day I Pre training assessment

Why do customers choose Himalaya retail store for shopping?

• Great deals
• Cost effectiveness
• Personalized shopping
• Unique product variants of single brand

What are the key roles & responsibilities of store executive?

• Store operations
• Customer engagement
• Inventory management
• Driving sales & promotions
• Vendor management

You should focus in which of the following while handling the customer objections?

• Selling product
• Building customer relationship
• Both

Which of the following selling techniques helps you to increase the average bill value at store?

• Upselling
• Cross selling
• Both

Which of the following will you demonstrate while addressing the customer complaint / objection?

• Assurance
• Reliability
• Empathy
• Blame game

Wrinkles and fine lines are formed due to the loss of ____________?

• Melanin
• Collagen
• Sebum
• Elastin

What are the benefits of using face scrub?

• Minimizes pores
• Removes deep-seated impurities
• Firms the skin
• Boosts new cell formation
• Improves blood circulation

What are the key benefits of Himalaya Dark Spot Clearing Turmeric Face Wash?

• Eliminates dryness
• Boosts skin radiance
• Visibly reduces dark spots
• Detoxifies & purifies skin

What are the USP’s of Himalaya Crème Cleansing Baby Bar?

• Grade I soap with 78% TFM
• Free from parabens, phthalates
• Skin friendly pH 5.5
• Soap free formulation

BOTANIQUE Complete Care Toothpaste contains fluoride, which helps protect from dental cavities

• True
• False