BMG 1614 REVISION QUIZ FOR FINALS

A(n) ________ is an explicit statement that tells a manager what can or cannot be done.

• agenda

• objective

• rule

• solution

The ________ leadership theory is a contingency theory that focuses on followers' readiness.

• adaptive

• situational

• adjustable

• facilitative

According to Kurt Lewin, which of the following is a stage in the change process?

• Restraining

• Driving

• Processing

• Unfreezing

A problem can best be described as ________.

• a change from the past

• something bad that has happened

• a difference between current conditions and some desired state

• a loss of something of value

A leader, such as Bill Gates of Microsoft, who can inspire followers above their own self-interests and can have a profound effect on their performance, is known as a(n) ________ leader.

• transactional

• directive

• informational

• transformational

________ involves exchanging something of value for an agreement to lessen the resistance to the change effort.

• Negotiation

• Manipulation and co-optation

• Coercion

• Facilitation and support

According to Maslow's hierarchy of needs theory, when an employer provides his employees health insurance, he is taking care of their ________ needs.

• safety

• social

• self-actualization

• esteem

All of the following are sources of leader power except ________.

• legitimate

• status

• expert

• coercive

Joe watches his youngest employees like a mother hen to make sure they stay on task and off their cell phones. Joe is behaving like a ________ manager.

• Theory X

• Theory Y

• Theory Z

• Two-factor

"We can't stop now. We've already invested $100,000 in the project." This speaker is acting on the ________.

• anchoring effect

• availability bias

• representation bias

• sunk costs error