202212024

202212024

Professional Development

8 Qs

quiz-placeholder

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202212024

202212024

Assessment

Quiz

Other

Professional Development

Easy

Created by

Tonya Troup

Used 2+ times

FREE Resource

8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer calls in stating their vehicle won't start after they accidentally left the headlights on overnight.

Which service would be most appropriate?

Soft Service

Tow Service

Winch Service

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer has been involved in a minor accident on the road and their vehicle is not drivable.

What service would be most appropriate?

Soft Service

Tow Service

Winch

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer is stuck in a snowbank and their wheels are spinning without traction. 

What service would be most appropriate?

Soft Service

Tow Service

Winch Service

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer's car has a flat tire, and they don't have a spare or the tools to change it.

What service would be most appropriate?

Soft Service

Tow Service

Winch Service

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer reports that they have run out of gas while driving on the highway.

What service would be most appropriate?

Soft Service

Tow Service

Winch Service

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer's vehicle is trapped in deep mud and unable to move forward.

What service would be most appropriate?

Soft Service

Tow Service

Winch Service

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer reports their battery died for the third time today and they already had a jumpstart this morning, but now it’s dead again.

What service would be most appropriate?

Soft Service

Tow Service

Winch Service

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer reports they locked their keys in the cabin of the vehicle just as the door was closing and do not have a spare set of keys. They are unable to open the truck to retrieve them.

What service would be most appropriate?

Soft Tervice

Tow Service

Winch Service