Performance Management

Performance management should be seen as.....

• Once a year task

• Twice a year activities

• Ongoing process or cycle

• only during appraisal season

Select the most appropriate choice.

Employers generally use feedback

• employee development

• To avoid bias

• Hire new employees

• To manage by objectives

Which approach only emphasize the outcomes used by employees?

• Critical Incidents

• Results Approach

• MBO

• Behaviour Approach

Performance evaluation can be defined as a process of evaluating

• Past Performance

• Present Performance

• Future Performance

• Past and Present Performance

Which approach emphasises how employees do the job and does not consider traits?

• Behaviour Approach

• Results Approach

• Critical Incident

• MBO

Multi-source feedback typically refers to collecting information on individual

performance from the following:

• The employee’s supervisor, subordinate(s), clients/customers, peers

• The employee’s supervisor, family members, clients/customers, peers

• The employee’s neighbours, family members, clients/customers, peers

•   The employee’s neighbours, subordinate(s), clients/customers, peers

Which of the following is an employee ‘behaviour’, and not a trait?

• Sensitivity

• Loyalty

•     Conscientiousness

• Quantity of work

Motivation can be defined as:

•     A psychological drive to behave in a particular fashion

• The process of matching individuals’ competencies with job requirements

• The process of assigning work tasks to individuals

• The process of evaluating an individual’s past performance

1. ______ is designed to be an objective assessment of an individual's performance against

stated benchmarks.

• HR Planning

• Information for goal identification

• None of the other listed answers

• Performance Appraisal

What is linked with performance appraisal?

• Job Design

• Development

• Job analysis/description

• None of the listed answers