Change Management Theories

What are change management models?

• Marketing strategies for new products

• Guides to help you successfully lead change

• Technological frameworks for software development

• Financial models for business investments

How many categories do change management models broadly fall into?

• Three

• Two

• Five

• Four

What is the focus of process-focused change management models?

• The steps you take in the process of change

• Improving team communication

• Managing financial resources

• Developing new products

Who first described the Eight Step Change Model?

• John P. Kotter

• Virginia Satir

• W. Edwards Deming

• Kurt Lewin

What does the PDCA cycle stand for?

• Prepare, Develop, Create, Assess

• Plan, Do, Check, Act

• Plan, Design, Construct, Analyze

• Predict, Determine, Calculate, Adjust

Which model is known for focusing on guiding change at the individual level?

• McKinsey's 7S Framework

• Moore's Three Levels of Resistance

• Lewin's Change Model

• ADKAR Model

What is the first stage in Bridges' Transition Model?

• Planning and Preparation

• Ending, Losing, and Letting Go

• New Beginning

• Neutral Zone

What does Nudge Theory leverage to influence behavior?

• Legal obligations

• Financial incentives

• Cognitive biases

• Social pressure

What is the central element in McKinsey's 7S Framework?

• Strategy

• Structure

• Shared Values

• Systems

What does the Change Curve model help to understand?

• Market response to organizational change

• The technological adaptation curve

• How people emotionally experience change

• Financial impact of change