Evaluasi Materi Training OAG 2024
Authored by Hendra Ariyanto
Professional Development
Professional Development
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20 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Apa nama sistem aplikasi yang digunakan untuk melakukan proses pengecekan status transaksi atas keluhan Merchant terkait dispute transaction ?
A. Hallo Ottopay
B. Otto Grosir
C. OttoAG
D. Sociomile
2.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Non Card Transaction dan Card Transaction adalah bagian dari menu OttoAG apa ?
A. Secure Payment
B. QRIS Report
C. VA Transaction
D. EDC
3.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Perhatikan gambar dibawah ini, QRIS Report berfungsi untuk proses pengecekan ?
A. Transaksi Virtual Account (VA)
B. Transaksi Sequre Payment Card
C. Transaksi QRIS statis
D. Semua Benar
4.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Key Match Order ID berlaku untuk pengecekan dalam penyelesaian dispute transaction terkait apa ?
A. QRIS,Virtual Account,dan EDC
B. Secure Payment Card dan Non Card (VA dan QRIS)
C. QRIS Acquirer
D. EDC Transaction
5.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Bagaimana langkah proses pengecekan di sistem OttoAG untuk penyelesaian dispute transaction terkait Secure Payment menggunakan QRIS ?
A. Login dan input user di OAG - Pilih Authorization - Pilih QRIS Report - Masukan Order ID - Klik Filter
B. Login dan input user di OAG - Pilih Authorization - Pilih EDC - Masukan Order ID - Klik Filter
C. Login dan input user di OAG - Pilih Authorization - Pilih Secure Payment - Pilih Non Card Transaction - Pilih Payment Method QR - Masukan Order ID _ Klik Filter
D. Login dan input user di OAG - Pilih Authorization - Pilih Secure Payment - Pilih Non Card Transaction - Pilih Payment Method E-Money- Masukan Order ID _ Klik Filter
6.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Jika keluhan Merchant mengenai transaksi Virtual Account , maka Key Match yang harus dipastikan Cutomer Service adalah ?
A. Company Code+Customer Number
B. Nomor Referensi
C. RRN
D. Approval Code
7.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Bagaimana langkah proses pengecekan di sistem OttoAG untuk penyelesaian dispute transaction terkait Secure Payment menggunakan Kartu Kredit ?
A. Login dan input user di OAG - Pilih Authorization - Pilih Secure Payment - Pilih Card Transaction - Masukan Order ID - Klik Filter
B. Login dan input user di OAG - Pilih Authorization - Pilih Secure Payment - Pilih Card Transaction - Pilih EDC - Pilih QR - Masukan Order ID - Klik Filter
C. Login dan input user di OAG - Pilih Authorization - Pilih Secure Payment - Pilih QRIS Report - Masukan Order ID - Klik Filter
D. Login dan input user di OAG - Pilih Authorization - Pilih Non Card Transaction - Masukan Order ID _ Klik Filter
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