Hotel Services Quiz

I'll call housekeeping and ask them to bring you some fresh __________.

• Milk
  

  
  

• Dinner
  

• Linen
  

• ice

The room has a pull _____ couch, so it will sleep an extra person.

• Off

• Over

• Out

• On

If you need a midnight snack there's a _______ full of potato chips on your floor.

• Bellboy

• Kitchenette

• Cot

• Vending machine

Why can't the caller stay at the hotel on the September long weekend?

• The hotel is closed for the season

• The hotel is booked

• The hotel is holding a convention

• The hotel only has single rooms available

Why did the caller phone this hotel?

• To change a reservation

• To report a cancellation

• To inquire about available rooms and rates

• To inquire about local amenities

After your long conference you can relax in the ___________.

• Kitchenette

• Parking

• Hot tub

• Front desk

If you need to do your workout we have a _______ on the third floor.

• Weight room

• Restaurant

• Library

• Telephone

Please put your used _______ in the basket and leave unused ones hanging on the rack.

• Dishes

• Towels

• Menus

• Keys

We do not have a _________ service. You'll have to park your car yourself.

• Room

• Dinner

• Laundry

• Valet

Why does the caller have to hang up and call back?

• She wants to research other hotels

• She needs to discuss things with her husband

• She needs to find out if there will be four or five people staying

• She needs to find the credit card to pay for the deposit